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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager for a Spay & Neuter Mobile Clinic - **Company:** EASTWOOD RANCH FOUNDATION - **Location:** Agoura Hills, CA, United States - **Salary:** $64,480 - $79,040 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook - **Published:** October 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0b5f80e435e68b2b ## About the Role * High school diploma or GED equivalent is required * Excellent customer service skills required * Excellent people leadership skills required * Minimum one year experience following written Standard Operating Procedures (SOPs) required * Minimum one year experience training others on written Standard Operating Procedures (SOPs) * Required * Minimum one year experience in managing equipment and inventory, including handling procurement and troubleshooting when problems arise * Must be highly organized and detail oriented * Excellent computer skills including Microsoft Outlook, Word, Excel and general internet knowledge * Obtain CDS (controlled substance registration certificate); handle controlled substances related to the veterinary medical program according to strict guidelines., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Valid driver's license and a safe driving record. * Previous experience driving a large van, box truck, RV, mobile clinic, or similar vehicle preferred. * Must be willing and comfortable to learn to drive Mobile Clinics, which are up to 37 feet long, through city street traffic (training provided) * Ability to safely lift, carry, and move equipment and supplies, potentially weighing 50+ pounds. * Comfortable working around dogs, cats, and other animals. * Dependable, punctual, and able to work independently. * Strong attention to safety and detail. * Ability to remain calm and professional in a busy clinic environment. * Good communication and teamwork skills. * Willingness to travel to different clinic locations. * Previous animal rescue, veterinary, shelter, transportation, or mobile-clinic experience is a plus but not required. LANGUAGE SKILLS Ability to read and understand all written materials. Ability to effectively present information and respond to questions from supervisors, peers, and customers. Will be asked to communicate with the public in a professional manner. MATHEMATICAL SKILLS Understands weights / measures and basic math to include addition, subtraction, multiplication, division, and percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must possess excellent reflexes. Should be able to identify own limitations. PHYSICAL DEMANDS * Will be in contact with animals daily with various behavioral needs. * Sit and drive for extended periods. * Safely enter and exit the mobile clinic/vehicle * Will use chemicals used to sanitize facilities, vehicles or equipment * Must stand, walk, bend, stoop, and sit regularly to perform duties. * Have the ability to perform strenuous physical activity, including lifting and carrying objects weighing up to 50 pounds alone or with the help of fellow employees for short distances., While performing the duties of this job, the employee must have the ability to perform in a fast-paced environment with above-normal temperatures. Interaction with support departments is required. The operations of this department can be stressful with multiple interruptions and very busy at times. Weekend and holiday work are required. Candidate must be flexible with schedule changes and short notice requests. ## Description This position plays an important role in making veterinary services accessible to pets and families who need them. The Spay and Neuter/Vaccine Mobile Clinic Manager is responsible for the operations of a mobile spay and neuter clinic, coordinating people, supplies, and customer service so the team can deliver organized, compassionate care. This hands-on management role brings together team leadership and practical retail and operations skills. Your impact: By keeping schedules, inventory, and service workflows on track, you help clients access care and enable the team to work effectively., * Supervision of the Spay and Neuter Mobile Clinic Team, including hiring, training, coaching, goal setting and performance management * Manage daily mobile operations, shift coverage, team performance, and customer service. * Generate schedules. * Maintain budgets, payroll, bookkeeping, cash handling, cashiering, point-of-sale (POS) systems, and basic sales and retail math. * Conduct Spay and Neuter Mobile Clinic training, and coordinate staff training as needed * Track staff attendance and shift resources as appropriate to cover daily duties * Collaborate with other teams in the Eastwood Ranch Foundation with operational needs for community events or program operations * Facilitate driver training for mobile clinic drivers; assess driver readiness and approve "graduation" to driving solo * Ensure vehicle care and maintenance is kept by coordinating maintenance and repairs as well as the equipment and communication with repair vendors to ensure minimal downtime of the vehicle * Coordinate closely with General Manager to ensure proper management, ensuring the vehicle is inspected in a timely manner, and state registrations are kept up to date * Maintain tracking system for scheduled vehicle maintenance * Maintain and update vehicle usage schedule * Respond promptly to maintenance requests from driver and medical team to ensure vehicle and equipment are in working order * Work closely with General Manager to have repairs completed in a timely manner * Monitor supply levels; work with staff to ensure the vehicle is stocked with necessary supplies; supplies are reordered according to Eastwood Ranch Foundation's processes * Track receipts and process expense reports according to ERF policy * Open or close the Spay and Neuter Mobile Clinic as needed; and schedule accordingly. * Deep clean vehicle interiors regularly; coordinate washing of exterior as needed * Perform daily duties at the Spay and Neuter Mobile Clinic or cover Animal Care shifts as needed * Ensure all Spay and Neuter Mobile Clinic areas are neat and orderly * Secure cash management procedures and protection of ERF assets by adhering to * all security processes * Model safety procedures and ensure all team members comply with safety protocols established by the ERF * Address or report all safety hazards promptly * Obtain CDS (controlled substance registration certificate); handle controlled substances related to the veterinary medical program according to strict guidelines. * Handle animals carefully and compassionately when assisting with transport or clinic activities. * Follow all safety, animal-handling, sanitation, and organizational procedures. * Maintain a professional and courteous attitude when interacting with pet owners, volunteers, veterinary professionals, community partners, and members of the public. * Assist with traffic flow, loading/unloading animals, and general clinic logistics when needed. * Maintain accurate mileage, vehicle, and trip-related records as required. * Be flexible with travel, early mornings, evenings, weekends, and varying clinic schedules. * Represent Eastwood Ranch Foundation's mission and values at all community events and mobile clinics. * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes, * Promote communication and information flow with staff and leads by example. * Utilize the tools of education, motivation, coordination, and evaluation to achieve excellent customer service. * Work with staff to update and change processes and procedures to continue promoting the care of all animals at ERF. * In partnership with the General Manager and Human Resources to provide staff mentoring and coaching, write and present performance evaluations and corrective actions. * Plans for optimal staffing to assure maximum animal care service. * Train, coach, and direct employees to ensure the same quality of customer service is provided to volunteers and potential adopters. * Assures that staff are properly trained for their position. * Ensure all animals are handled safely and humanely, and staff is properly trained in species-specific handling and restraint, utilizing fear-free techniques.