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# Computer Repair Technician (Custom/Gaming Desktops)

- **Company:** Gleaves Enterprises, LLC
- **Location:** Springfield, MO, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, Computer Maintenance, Desktop Computing, Microprocessors, Hard Disk Drives, Software Deployment, Software Engineering, Graphics Processing Unit (GPU), Computer Equipment, Laptops
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=29a269834f745f3f

## About the Role

* 2+ years of experience repairing desktops and laptops. Gaming PC or console experience is a big plus. We will consider the right candidate with strong hands on skills and a willingness to learn.
 * Solid knowledge of PC hardware, including CPUs, GPUs, motherboards, storage, memory, and cooling.
 * Sharp diagnostic skills, strong attention to detail, and a problem solving mindset.
 * Proficiency with Windows, driver installation, and software setup is a must.
 * Comfort with soldering or console repair is a bonus, but we are happy to train the right person.
 * Excellent communication skills and the ability to explain technical issues to non technical customers.
 * Ability to lift up to 40 lbs.
 * CompTIA A+ Certification or equivalent training is a plus, but we care more about real world experience.
 * Experience with overclocking, custom PC builds, or water cooling is a HUGE bonus.
 * Organized and efficient, able to juggle multiple repairs in a busy shop.
 * Professional appearance and good hygiene, as this is a customer facing role.

## Description

* Greet customers in person at drop off and pickup, and keep them updated through our automated text system, phone, or email with a professional, approachable attitude.
 * Explain complex tech issues in clear, easy to understand terms.
 * Quickly diagnose and troubleshoot hardware and software issues on desktops, laptops, gaming PCs, and consoles.
 * Replace and install components such as CPUs, GPUs, motherboards, RAM, SSDs, power supplies, laptop screens, batteries, keyboards, and cooling systems.
 * Repair and service consoles, including cleaning, thermal paste replacement, HDMI port repair, disc drive and storage upgrades, and general troubleshooting.
 * Perform data backup and transfer, virus and malware removal, and system tune ups.
 * Recommend and install upgrades that improve reliability, speed, or gaming performance.
 * Install and configure Windows, drivers, and essential software.
 * Use benchmark and stress testing tools (such as OCCT, 3DMark, Cinebench, Prime95, and FurMark) to confirm repairs are solid before returning a system.
 * Source and order compatible replacement parts for repairs.
 * Aim for fast turnarounds (typically 4 to 7 days, or 1 to 2 with expedited requests) without sacrificing quality.
 * Keep detailed repair notes and update service tickets accurately.
 * Help with general shop operations and support the team as needed.