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# Workstation Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Eau Claire, WI, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $47,840.0
- **Contract:** Temporary contract
- **Skills:** Computer Maintenance, Computer Literacy, Test Scripts, Information Technology
- **Published:** October 16, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/wi/eau-claire/b09483e4-7919-4e77-a4aa-077956f49484

## About the Role

Detail Oriented
Problem Solving
Customer Service
Computer Science
Computer Literacy
Order Fulfillment
Peripheral Devices
Business Valuation
Workflow Management
Project Coordination, Strong computer troubleshooting and problem-solving skills

Ability to follow detailed written instructions consistently

Strong attention to detail and accurate documentation skills

Ability to travel between MCHS locations and work on-site

Preferred Qualifications:

Degree or coursework in information technology, computer science, or a related field

Familiarity with Windows workstations and common peripherals

Experience in a healthcare or customer-facing environment

Physical Requirements: Ability to stand, walk, and move between departments for extended periods.

Required Education:

High School / GED with four (4) years of experience in project coordination, order fulfillment, or customer service role.

OR

Associate's degree with two (2) years of experience in project coordination, order fulfillment, or customer service role.

OR

Bachelors degree and excellent computer troubleshooting and problem-solving skills.

Skills

Basic computer skills, customer service

Top Skills Details

Basic computer skills,customer service
Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Complete Mayo onboarding, system access, and TDR training, and participate in Pilot TDR beginning in November 2026

Test workstations and peripherals at assigned MCHS locations by following step-by-step test scripts

Accurately document test results, failures, and issues in the designated tracking tools

Escalate identified issues to the appropriate technical teams for remediation

Retest devices and workflows after remediation and track issues through resolution

Support Production TDR from December 2026 through April 2027, including the final handoff of open items into go-live readiness processes