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# ServiceNow (SNOW) Test Engineer - TS/SCI CI Poly

- **Company:** Tenica and Associates
- **Location:** Bethesda, MD, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Automation of Tests, Information Technology, Servicenow
- **Published:** October 21, 2026
- **Apply:** https://www.thejobnetwork.com/job/dab28c39-a758-4a0d-a3f6-c751ad41a4b4/servicenow-snow-test-engineer-tssci-ci-poly

## About the Role

The SNOW Test Engineer will play a pivotal role in validating mission-critical systems, developing automated tests, and ensuring the integrity and performance of the SNOW platform. This position requires hands-on technical proficiency, exceptional attention to detail, and the ability to collaborate effectively with cross-functional teams., * Active TS/SCI clearance with CI Polygraph (required).

 * Minimum of 13 years of professional experience, with demonstrated expertise in testing SNOW applications and workflows.
 * Hands-on experience with automated testing tools and methodologies, particularly for ServiceNow platforms.
 * Exceptional problem-solving skills and attention to detail in identifying, documenting, and tracking software defects.
 * Strong interpersonal skills and ability to collaborate across multiple teams and contractors.
 * Effective communicator capable of explaining complex testing procedures and results to leadership and non-technical stakeholders.

Education / Relevant Experience

 * Associate Degree + 10 years of relevant experience
 * Bachelor's Degree + 8 years of relevant experience
 * Master's Degree + 6 years of relevant experience
 * PhD + 4 years of relevant experience, * Familiarity with Intelligence Community (IC) environments, including mission-critical workflows and IT systems.
 * Strong understanding of SNOW modules, workflow automation, and integration best practices.
 * Experience with testing management tools such as Automated Test Framework or equivalent automated SNOW testing tools.
 * Relevant certifications, e.g., Certified Application Specialist (SNOW) or ISTQB Foundation Level Certification in Software Testing.

## Description

Testing & Validation

 * Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all modules and functionalities.
 * Develop and execute automated testing scripts, minimizing manual testing cycles and ensuring consistent system performance.
 * Validate SNOW design and development solutions, ensuring workflows meet requirements and align with best practices.

Process Improvement & Quality Assurance

 * Define, refine, and implement testing procedures and methodologies to optimize reliability and functionality of workflows.
 * Collaborate closely with developers and stakeholders to confirm issue resolution and retest systems to ensure fixes are effective.
 * Track and report test results, providing metrics and insights to leadership to guide platform improvements.

Collaboration Across Teams

 * Work with multiple contractor teams to ensure seamless testing integration for interconnected systems and workflows.
 * Participate in technical reviews, design workshops, and status meetings to align testing efforts with program objectives.
 * Build strong relationships with cross-functional teams, administrators, and leadership to ensure transparent communication and efficient testing processes.