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# Field Service Supervisor

- **Company:** IDR, Inc.
- **Location:** Norcross, GA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Peachtree (Accounting Software), Bicsi
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a6b281689089d0ed

## About the Role

* 5+ years of hands-on field experience across multiple low-voltage disciplines (voice/data, CCTV, access control, fire/burg, structured cabling)
 * Prior experience leading onsite projects/rollouts, directing technicians/subcontractors, and maintaining quality and timelines
 * Ability to read and interpret scopes of work, BOMs, project documentation, and technical drawings
 * Strong field-based organizational skills, including planning, prioritization, documentation, and client-facing communication
 * High School Diploma (or equivalent) required; relevant industry certifications/licenses (e.g., BICSI, low-voltage, security systems) preferred

## Description

* Lead field quality control inspections, audits, and surveys to ensure work meets customer specifications and compliance standards
 * Provide hands-on field oversight across service work, major projects, and rollouts, including on-site surveys and coordination with project stakeholders
 * Train and coach technicians and subcontractors on best practices, client-specific standards, and cutover execution
 * Act as a technical liaison and escalation point, providing clear updates and documentation to internal teams and client stakeholders
 * Supervise and coordinate a team of technicians/subcontractors while reinforcing safety, certification, and operational standards