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# Crisis Prevention & Systems Integration Coordinator

- **Company:** JEVS Human Services
- **Location:** Philadelphia, PA, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $68,000.0
- **Contract:** Permanent contract
- **Skills:** Systems Integration, Electronic Medical Records
- **Published:** October 19, 2026
- **Apply:** https://www.juju.com/job/16_d252e7b73

## About the Role

* Master's degree in social work, counseling, psychology, or a related Human Services field.
 * Preferred: At least 3 years of experience supporting individuals with intellectual/developmental disabilities and co-occurring behavioral/mental health needs.
 * Must become a certified START Coordinator within 12 months (training provided).
 * Strong clinical judgment, organizational skills, and collaborative communication style.
 * Valid PA driver's license and ability to travel within the community.
 * Must pass all required background checks.

## Description

The START Coordinator serves as a key clinical team member-providing community-based assessment, crisis prevention, planning, and therapeutic coordination. You'll help stabilize individuals in crisis and strengthen natural systems of support, reducing the need for emergency interventions or out-of-home placements., Clinical Coordination & Support

 * Manage a caseload of 20-30 individuals with dual diagnoses (IDD and behavioral/mental health needs).
 * Develop individualized Cross-Systems Crisis Prevention and Intervention Plans (CSCPIPs) using strengths-based, trauma-informed approaches.
 * Conduct assessments and interventions in collaboration with the clinical team and natural support systems.
 * Determine and coordinate additional therapeutic supports such as coaching and respite services.

Systems Integration & Community Collaboration

 * Serve as a clinical liaison across systems (behavioral health, developmental services, medical, educational, and emergency services).
 * Maintain strong relationships with families, caregivers, and external providers to promote integrated care planning.
 * Facilitate interdisciplinary support meetings to ensure consistent and coordinated service delivery.

Crisis Response & On-Call Support

 * Share in the 24/7 on-call rotation, providing timely telephonic (within 1 hour) and face-to-face (within 2 hours) crisis response.
 * Offer real-time support and post-crisis debriefing to individuals, families, and system partners.
 * Collaborate with leadership during emergency situations, ensuring adherence to trauma-informed practices and START protocols.

Documentation & Compliance

 * Ensure timely and accurate documentation in the START Information Reporting System (SIRS) and agency EMR systems.
 * Track service outcomes and contribute to ongoing quality improvement initiatives.
 * Support admissions, discharges, and transitions within START Resource Centers or community settings.

Professional Growth & Training

 * Participate in internal trainings, CEUs, and clinical conferences related to IDD, mental health, trauma, and crisis intervention.
 * Contribute to team-based learning, reflective supervision, and fidelity to the START model.
 * Obtain and maintain required certifications (START Coordinator, CPR, First Aid, Mental Health First Aid, etc.).