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# Dynamics 365 CRM Admin

- **Company:** Robert Half
- **Location:** Milwaukee, WI, United States
- **Experience:** Experienced
- **Salary:** $90,000.0 - $100,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Artificial Intelligence, Data Governance, Data Integrity, Data Migration, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Office, Microsoft PowerPoint, Microsoft Copilot, Systems Integration, User Provisioning Software
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4f3a29c631e0e286

## About the Role

* Bachelor's degree or equivalent practical experience.
 * At least 3 years of hands-on experience administering Microsoft Dynamics 365 in a business environment.
 * Strong ability to communicate effectively with both technical teams and non-technical stakeholders.
 * Demonstrated experience training end users, resolving support issues, and promoting successful system adoption.
 * Familiarity with user provisioning, security configuration, and data governance within a CRM platform.
 * Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
 * Experience working with IT teams, developers, or integration partners to support CRM enhancements and connected systems.
 * Knowledge of Copilot for Dynamics 365, data migration activities, or system integrations is preferred.

## Description

* Manage the daily administration of Microsoft Dynamics 365, ensuring the platform remains stable, effective, and aligned with operational needs.
 * Adjust and maintain system components such as forms, views, dashboards, workflows, and business rules using standard platform functionality.
 * Oversee user access by assigning roles, maintaining permissions, and enforcing governance practices that support data accuracy and appropriate security.
 * Work closely with business partners to understand process needs and translate them into practical CRM solutions that improve usability and efficiency.
 * Deliver onboarding, training, and ongoing user assistance to strengthen adoption and help teams use the system confidently.
 * Support the sales-focused areas of Dynamics 365 by refining layouts, features, and processes that enable productive day-to-day work.
 * Coordinate application updates, release activities, and environment changes with IT while maintaining clear documentation of system modifications and improvements.
 * Assist with audit preparation, compliance-related access reviews, and other governance activities tied to the CRM environment.
 * Collaborate with technical development resources on advanced issues, integrations, data migration efforts, and enhancements within Dynamics 365 and the Power Platform.