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# Data Analytics Manager

- **Company:** Global Payments Inc.
- **Location:** Cincinnati, OH, United States
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Business Analytics Applications, Data Infrastructure, Data Integration, Python (Programming Language), Salesforce.Com, SQL Databases, Snowflake, Information Technology, Data Analytics
- **Published:** October 31, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88520234/1

## About the Role

* Proven experience leading and developing analytics teams, including setting priorities, managing performance, coaching talent and building strong analytical capabilities.
 * Strong commercial analytics experience focused on customer value optimization, cross-selling, retention and engagement, ideally within payments, financial services or an SME environment.
 * A track record of partnering with senior stakeholders to define business problems, shape analytical solutions and translate insights into measurable commercial outcomes.
 * Strong understanding of advanced analytics, including SQL, Python, segmentation, predictive modeling and test-and-learn methodologies, with the ability to provide direction and challenge technical approaches rather than personally execute every analysis.
 * A bachelor's or master's degree in Statistics, Mathematics, Computer Science, Engineering, Finance or a related discipline.

It's a bonus if you have

 * Experience leading teams working with Snowflake, APIs and modern data platforms.
 * Experience integrating data and analytics solutions with Salesforce CRM.
 * Knowledge of the payments industry, small and medium-sized businesses, and existing-customer management strategies.

You'll bring an entrepreneurial mindset, move comfortably in a fast-paced environment and maintain a strong focus on execution across multiple priorities. As a people leader, you'll create clarity for your team, empower individuals to make decisions and build strong partnerships across the business. You'll think like a client by ensuring analytics starts with customer and commercial needs, act like an owner by taking accountability for your team's outcomes, and win as one team by bringing people together to turn insight into action.

## Description

Make your mark at one of the biggest names in payments. We're looking for a

Manager, Data Analytics, Portfolio Analytics to join our ever-evolving Global SMB team and help shape the future of global commerce.

What you'll own

 * Lead, develop and inspire a team of analytics professionals, setting clear priorities, building capabilities and creating a culture of collaboration, curiosity and accountability.
 * Set the analytics strategy and roadmap for the existing customer portfolio, ensuring the team focuses on opportunities that increase customer value, product adoption, engagement, retention and revenue.
 * Guide the team in developing customer segmentation, predictive models, test-and-learn programs and optimization strategies focused on cross-selling, retention, dormancy reactivation and attrition reduction.
 * Serve as a senior analytics partner to business leaders, translating commercial challenges into analytical priorities and turning complex insights into clear strategies and recommendations.
 * Oversee the quality, scalability and effectiveness of the team's analytical work, including the use of transactional and financial data, SQL- and Python-based analysis, automation and performance measurement.