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# Technical Service Engineer in Tyler

- **Company:** Energy Jobline
- **Location:** Tyler, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Performance Management, Software Engineering
- **Published:** October 2, 2026
- **Apply:** https://www.energyjobline.com/job/technical-service-engineer-tyler-31817273

## About the Role

* Bachelor's degree or equivalent experience in a technical field of study such as Chemistry, Engineering, or Materials/Polymer Science and Engineering
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 * 5+ years of experience in plastics required and/or additive concentrate/compound industry, particularly in Technical Service or Product Development.
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 * Hands-on experience with twin-screw processing and lab equipment
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 * Familiarity with some or all: Rotational molding, blow molding, injection molding
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 * Technical Knowledge: Strong knowledge of polymer processing, pigments, additives, and structure-property-processing relationships, with the ability to connect material composition, morphology, processing conditions, and end-use performance
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 * Analytical Problem Solving : Evaluates complex technical issues, identifies root causes, and develops practical solutions using data, testing results, and engineering judgment.

## Description

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 * Lead customer-focused innovation and new product development efforts that drive growth across targeted markets.
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 * Partner with Sales, R&D, Manufacturing, and Quality to develop, optimize, and commercialize high-performing and additive masterbatch solutions.
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 * Serve as the primary technical contact for customers and internal teams, providing guidance on product selection, development, and application performance.
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 * Troubleshoot processing and product performance issues, delivering timely solutions through both remote and on-site support.
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 * Coordinate and interpret analytical and physical testing through internal laboratories and external testing partners.
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 * Lead and support internal and customer product trials, ensuring successful execution, evaluation, and follow-through.
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 * Act as a technical resource for the TATX laboratory, supporting and additive-related challenges.
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 * Maintain subject matter expertise in pigments, additives, polymers, processing technologies, and application development for and additive masterbatch solutions.
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 * Monitor market trends, customer needs, and competitive activity to identify opportunities for innovation and growth.
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 * Support CCAR investigations and continuous improvement efforts through technical analysis and problem resolution.
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