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# IT Help Desk Technician

- **Company:** Kubicki Draper
- **Location:** Kendall, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Software, Windows Servers, Office Suite, Software Engineering, Computer Equipment, Information Technology, Network Server
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=db11629218938409

## About the Role

The ideal candidate will have experience with supporting network users, a solid understanding of standard computer science concepts, servers running Microsoft Windows, and personal computer architecture. Ability to remotely address hardware/software issues utilizing Microsoft RDC is critical. Must have good problem solving skills and the ability to work independently with minimum supervision. Excellent follow-up skills and commitment to see complicated problems through to solution, is a must. Candidate must be a team player with good people skills and the ability to interact and communicate effectively with business users and other team members. Some travel required (0-25%)., * Bachelor's degree in Information Technology or comparable experience in the field

 * Experience with Microsoft Products (e.g. Server 2008+, Office Suite, Exchange, Active Directory). Certifications preferred
 * Excellent communications skills (verbal and written)
 * Troubleshoot PC hardware and install new PC setups
 * Experience supporting users remotely
 * Ability to troubleshoot and support Windows Operating Systems
 * Excellent customer service skills