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# Junior ServiceNow Administrator - Secret clearance

- **Company:** THE PODMILSAK GROUP, INC.
- **Location:** Oklahoma City, OK, United States
- **Experience:** Starter
- **Salary:** $85,000 - $110,000
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Access Control List, Active Directory, Application Programming Interfaces (APIs), Configuration Management Databases, CompTIA Security+, Data Integrity, Knowledge Management, Runbook, Cloud Platform System, Okta, ServiceNow IT Service Management, Client Side Scripting, Software Troubleshooting, SC Clearance, Restful APIs, Network Server, Servicenow
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=28b3c94fa927ab44

## About the Role

* Active Secret security clearance.
 * U.S. citizenship.
 * 1-3 years of hands-on ServiceNow administration experience.
 * Working knowledge of ITSM concepts and ITIL v3/v4 principles.
 * Familiarity with JavaScript and ServiceNow scripting fundamentals, including Glide APIs, business rules, and client scripts.
 * DoD 8570/8140 IAT Level II baseline certification, such as CompTIA Security+ CE, or the ability to obtain the required certification within six months of starting.
 * Strong troubleshooting, communication, and technical documentation skills.
 * Ability to work independently on assigned tasks while collaborating effectively with senior engineers and the broader technical team., * ServiceNow Certified System Administrator (CSA).
 * ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM), or progress toward certification.
 * Experience supporting ServiceNow in a DoD or federal government environment; IL4/IL5 experience is a plus.
 * Exposure to REST API integrations, MID Servers, Discovery, or Service Mapping.
 * Familiarity with Security Technical Implementation Guides (STIGs), RMF, or other federal compliance frameworks.
 * ITIL Foundation certification., This is a flexible hybrid position requiring the ability to work onsite at customer locations as needed. Candidates must reside within approximately 90 minutes of at least one of the following DISA DHMC locations, If you have a foundation in ServiceNow administration, an active Secret clearance, and a desire to grow your technical career, we encourage you to apply.

## Description

PGTEK is seeking a Junior ServiceNow Administrator to support a Department of Defense cloud platform program. In this role, you will work alongside senior engineers to administer, configure, and maintain the ServiceNow platform supporting service delivery across a DoD hybrid-cloud environment.

This opportunity is ideal for an early-career ServiceNow professional with a solid foundation in platform administration, IT Service Management (ITSM), and basic scripting who is looking to develop their skills in platform integration, automation, and federal mission support.

The position offers a flexible hybrid work arrangement, with onsite work at customer locations as required., * Perform day-to-day ServiceNow administration, including user and group management, roles, access control lists (ACLs), forms, lists, notifications, and UI policies.

 * Support core ITSM processes, including Incident, Problem, Change, Request/Service Catalog, Knowledge Management, and Configuration Management Database (CMDB).
 * Build and maintain catalog items, workflows, Flow Designer flows, business rules, and basic client-side and server-side scripts under senior engineering guidance.
 * Troubleshoot platform issues, resolve support tickets, and escalate complex issues to ServiceNow support when necessary.
 * Assist with platform upgrades, patching, instance cloning, and testing update sets across environments.
 * Maintain accurate CMDB records and support discovery and data integrity initiatives.
 * Assist with integrations between ServiceNow and other platform tools, including Morpheus, OpsRamp, Active Directory, and Keycloak, using REST APIs and MID Servers.
 * Develop reports and dashboards to support operational monitoring and leadership visibility.
 * Maintain technical documentation, runbooks, and audit-ready records in accordance with DoD security and Risk Management Framework (RMF) requirements., Join PGTEK and contribute to a long-term Department of Defense technology program supporting critical cloud platform operations. You will have the opportunity to work alongside experienced engineers, strengthen your ServiceNow administration skills, and gain valuable experience with enterprise integrations, automation, and secure federal IT environments.