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# Director, Information Technology

- **Company:** Ivy Hospitality
- **Location:** Indianapolis, IN, United States
- **Experience:** Experienced
- **Salary:** $95,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Online Services, CompTIA Security+, Disaster Recovery, Identity and Access Management, IT Management, Microsoft Security Essentials, Microsoft Software, PCI Data Security Standards, Microsoft SharePoint, Wi-Fi Technology, Cloud Platform System, Microsoft InTune, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f3b64970f2676ad4

## About the Role

* Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
 * 7+ years of progressive IT experience, including at least 3 years in an IT leadership role.
 * Advanced, hands-on Microsoft 365 administration experience is required, including Entra ID, Intune, Exchange Online, SharePoint, Teams, and Microsoft security and compliance tools.
 * Proven experience leading a cybersecurity program and maintaining PCI DSS compliance.
 * Strong knowledge of networking, infrastructure, endpoint management, and cloud environments.
 * Experience supporting multi-site operations; hospitality industry experience strongly preferred.
 * Relevant certifications (Microsoft, CISSP, CISM, CompTIA Security+, or similar) preferred.
 * Ability to interface with technical and non-technical audiences, from frontline associates to executive leadership.
 * A sense of urgency, sharp attention to detail, and a proven ability to anticipate conflicts and resolve them quickly.
 * Excellent communication, collaboration, interpersonal, and negotiation skills.
 * Sound judgment and the ability to make important decisions under pressure.
 * Friendly, approachable, and service-minded.
 * Ability to travel regionally to hotel properties as needed.

## Description

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 * Develop and lead the organization's IT strategy, multi-year roadmap, and annual technology budget, aligning every investment with business goals and growth plans.
 * Serve as the organization's Microsoft 365 owner and administrator, overseeing Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Intune, and related security and compliance tools.
 * Lead the company-wide cybersecurity program, including policies, risk assessments, incident response, endpoint protection, access management, and security awareness training.
 * Own PCI DSS compliance across all properties and the support office, partnering with operations and accounting to maintain secure payment environments.
 * Direct technology vendor and managed service provider relationships, including selection, contract negotiation, performance management, integration, and billing oversight.
 * Lead technology onboarding for new hotels and transitions for departing properties, ensuring systems, networks, and data are set up or transferred securely and on schedule.
 * Oversee hotel technology infrastructure, including property management and point-of-sale systems, networks, guest Wi-Fi, and brand-mandated technology standards.
 * Establish disaster recovery and business continuity plans and ensure they are tested and current.
 * Partner with leaders across every business unit to understand their needs, translate them into practical technology solutions, and measure the results.
 * Communicate technology priorities, project status, risks, and outcomes clearly to the executive team.
 * Build, mentor, and lead IT staff and external resources, fostering a culture of service, accountability, and continuous improvement.