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# Manager - Enterprise Application ServiceNow N 4D

- **Company:** Genpact
- **Location:** New York, NY, United States
- **Salary:** $80,000 - $100,000
- **Contract:** Permanent contract
- **Skills:** Computer Engineering, Software Engineering, Enterprise Software Applications, Information Technology, Servicenow
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4ceb472b3cf339bd

## About the Role

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications
ITIL Foundation - AxelosAxelos, ITIL V3 Foundation - AxelosAxelos, ServiceNow Certified Application Developer - ServiceNowServiceNow, ServiceNow Certified System Administrator (CSA) - UdemyUdemy, Set of certifications from IT Infrastructure Library (ITIL) - EXINEXIN

Required Skills
ServiceNow Discovery, ServiceNow Incident Management, ServiceNow Platform, ServiceNow Sales and Order Management

Language
English

Language Proficiency -
Advanced - C1

## Description

* Lead and manage a team of ServiceNow developers and administrators;
 * Develop and implement ServiceNow best practices and standards;
 * Collaborate with cross-functional teams to gather requirements and design solutions;
 * Oversee the configuration, customization, and integration of ServiceNow modules;
 * Ensure the stability, performance, and security of the ServiceNow platform;
 * Provide training and support to end users on ServiceNow functionality;
 * Stay current on industry trends and best practices related to ServiceNow implementation and management.