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# PC Deployment Technician

- **Company:** NuAxis Innovations
- **Location:** Washington, DC, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Ghost (Backup Software), Inventory Management Software, Microsoft Office, System Center Configuration Manager, Network Service, Microsoft SharePoint
- **Published:** October 2, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9210481/pc-deployment-technician

## About the Role

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position., * Must possess a High School Diploma or equivalent.

 * Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance.
 * Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010)
 * Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading.
 * Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience.
 * Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.)
 * Experience with Active Directory and SCCM preferred.
 * Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification.
 * Must possess a strong understanding of written technical documentation.
 * Must have excellent attention to detail, organizational and teamwork skills.
 * Must possess excellent time management skills and be able to work effectively alone or as part of a team.
 * Must be able to lift and move equipment weighing up to 50 lbs.

## Description

The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management., * Responds to and diagnoses problems through discussion with users and hands-on assistance.

 * Provides on-site support to end-users on a variety of issues.
 * Identifies, researches, and resolves technical problems.
 * Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh.
 * Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs.
 * Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.)
 * Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project
 * Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project
 * Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project
 * Make recommendations to the Agency Customer to increase efficiency and productivity.
 * Performs Moves, Adds, and Changes