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# IT Support Coordinator

- **Company:** The Apex
- **Location:** Dublin, OH, United States
- **Salary:** $33,280.0 - $37,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Backup Devices, BASIC (Programming Language), Microsoft Outlook, Cyber Security, Web Development, Ethernet, Python (Programming Language), Microsoft Office, Windows PowerShell, Software Maintenance, Microsoft SharePoint, Software Engineering, ServiceNow IT Service Management, Microsoft Power Automate, Infrastructure Automation Frameworks, Powerapps, User Administration, Programming Languages
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5a85c0226b6b548e

## About the Role

We are looking for a motivated and detail-oriented IT Support Coordinator/Intern to help maintain our office technology and provide technical assistance to employees. This position offers an excellent opportunity to develop practical IT skills through hands-on experience with troubleshooting, system maintenance, and technical support in a professional office environment., * Experience or knowledge in desktop support, hardware troubleshooting, and software maintenance.

 * Ability to configure laptops, upgrade memory, replace batteries, and install or uninstall software.
 * Strong familiarity with Microsoft Windows, Microsoft Office, Outlook, and Microsoft 365.
 * Basic knowledge of QR codes (Quick Response codes) and their applications.
 * Understanding of APIs (Application Programming Interfaces) and their basic functions.
 * Knowledge of Ethernet cabling, including color codes, cable crimping, wire arrangements, and RJ45 connectors.
 * Familiarity with web development tools, programming languages, and basic website maintenance.
 * Strong analytical, troubleshooting, and problem-solving abilities.
 * Effective written and verbal communication skills.
 * Ability to work both independently and collaboratively with team members.
 * Good organizational skills and attention to detail.Preferred Skills
 * Experience with IT ticketing systems or IT service management platforms.
 * Basic knowledge of scripting and automation tools such as PowerShell or Python.
 * Understanding of IT security practices and general technology best practices., * Mandatory drug test and background check. We also test for substances that are legal under the state law but prohibited by company policy like Marijuana. Do you agree?
 * Do you have any experience in Laptop configuration and hardware repairs?required.
 * What experience do you have with Microsoft 365, Microsoft Office, and Outlook?
 * Do you have any experience in SharePoint?

 * Do you have any experience in Power automate/Power apps?

## Description

* Provide technical support to office employees by diagnosing and resolving hardware and software issues.
 * Configure, troubleshoot, and maintain Windows 365 systems and related applications.
 * Assist with basic SharePoint and Power Automate troubleshooting, development, and support.
 * Perform hardware inspections, diagnostics, upgrades, and minor repairs.
 * Identify and resolve network connectivity issues affecting office devices and users.
 * Work closely with HR and recruitment teams to support their technology requirements.
 * Handle routine IT tasks, including user account management, software installations, system updates, and backups.
 * Use basic web development skills to update internal websites and troubleshoot related issues.
 * Maintain clear documentation of technical problems, resolutions, system changes, and updates.
 * Keep up with new technologies and recommend ways to improve existing IT processes.
 * Prepare a daily summary outlining tasks completed, accomplishments, and pending work.