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# Emerging Product Services Associate

- **Company:** athenahealth
- **Location:** Belfast, ME, United States
- **Salary:** $100,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Cloud Services, SQL Databases
- **Published:** October 11, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3017388728-2

## About the Role

* Product support for Saa
 * S/cloud solutions
 * Healthcare operations or clinical workflow knowledge
 * Requirements gathering and documentation
 * Data analysis and reporting (Excel, SQL, or BI tools)
 * Change management and organizational readiness
 * Process mapping and optimization
 * Agile/Scrum methodologies
 * Stakeholder communication and coordination
 * Technical writing for training and support docs
 * Project coordination or project management

## Description

Athenahealth seeks an Emerging Product Services Associate to support launch, adoption, and organizational readiness for innovative, cloud-based healthcare solutions. In this role, you'll collaborate with product, engineering, and client-facing teams to analyze clinical workflows, coordinate go-live activities, and develop training and support materials. You'll track performance using data, surface improvement opportunities, and contribute to agile delivery. This is a mission-driven, fast-paced environment focused on improving care and operational outcomes for medical groups and health systems.

Responsibilities

 * Support launch and adoption of emerging Athenahealth products and services for healthcare clients
 * Coordinate organizational readiness activities across product, engineering, and client-facing teams
 * Analyze clinical and operational workflows to identify product and process improvement opportunities
 * Assist in developing and maintaining implementation playbooks, training materials, and support documentation
 * Monitor product performance and user feedback to surface issues and enhancement needs
 * Support change management, communication, and stakeholder alignment for new releases
 * Use data and analytics to track success metrics and inform decision making
 * Collaborate in agile ceremonies and contribute to continuous improvement initiatives