> Markdown version of [/jobs/ext/4428077-it-associate](https://www.wearedevelopers.com/jobs/ext/4428077-it-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Associate - **Company:** Immigrant Defenders Law Center - **Location:** Riverside, CA, United States (Remote available) - **Experience:** Experienced - **Salary:** $52,624.0 - $64,584.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Network Troubleshooting, Computer Equipment, User Accounts - **Published:** October 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=854c2cec0e277c02 ## About the Role * Associate degree or a minimum 2 years' experience in a professional business environment * Ability to work independently and handle multiple tasks with close attention to detail * Experience troubleshooting hardware, software, and/or network issues preferred * Have proactive qualities with the willingness to learn Required Qualifications * Experience using Microsoft 365 * Passion for social justice for immigrants, * This job operates in a professional office environment and requires someone who is willing to move items between floors and offices, while also sitting for long periods of time. This position will require the ability to lift, carry, and bend or stand as necessary. ## Description ImmDef is seeking a full time IT Associate to support the organization's growing staff. As a member of ImmDef's administrative team, the IT Associate will have the opportunity to work collaboratively across multiple projects to support and advance our mission-driven organization. Responsibilities of this position include but are not limited to: * Respond to assigned IT tickets and maintain logs of repairs and fixes. * Monitor IT Inventory and place orders as needed. * Set up and configure computers: test, update operating systems, and install and configure appropriate software. * Test computer hardware such as mice, keyboards, monitors, printers to ensure functionality * Set up/remove user accounts on the organization's platforms * Assist in the new hire onboarding process: set up workstations and provide orientation and guidance on how to operate software and computer equipment * Assist in setting up internal meetings, special events, and trainings series throughout the year * Assist the IT Director with development and implementation of new software and its changes * Other duties assigned by ImmDef's leadership team