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# Application Administrator I-ServiceNow

- **Company:** ONE STOP COLLECTIBLE CORP
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Application Services, Configuration Management Databases, Data Centers, Scrum Methodology, ServiceNow IT Service Management, Client Side Scripting, Information Technology, User Administration, Servicenow
- **Published:** October 8, 2026
- **Apply:** https://startup.jobs/servicenow-administrator-analyst-i-le043-quality-technology-ser-10334608

## About the Role

BASIC QUALIFICATIONS Associate's degree in Computer Science or other related field; specialized training ,or equivalent professional experience Three or more years of progressive IT experience supporting enterprise and application services One or more years of direct administration experience with ServiceNow One or more years of hands-on experience with ServiceNow components such as Service Catalog, Incident, Problem, Change, Asset, Release, Knowledge, Performance Analytics etc. Working knowledge of the IT Operations Management(ITOM)suite of capabilities, to include MID deployment, Discovery, CMDB, Orchestration, Event Management, Operations Intelligence, Service Mapping, etc. Knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features PREFERRED QUALIFICATIONS One or more years of experience working in a data center environment or other relevant critical process environment ITIL v3/v4 certification Certified ServiceNow Administrator Project Management
certification (PMP, Agile, Scrum) KNOWLEDGE, SKILLS AND ABILITIES Exhibit excellent interpersonal skills with all levels of the organization Use organizational skills to determine prioritization and appropriate multitasking Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses Perform necessary and timely follow-up, escalating appropriately if necessary Excellent writing skills for generating clear, concise release notes and documentation Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization Ability to work independently, with supervision, on a project of varying complexity Actively invests in growing yourself and others to build the talent and capabilities required for sustained success.

## Description

The Application Administrator I-ServiceNow is responsible for assuring the stability and performance of the ServiceNow platform for QTS. This person is primarily responsible for system maintenance, upgrades, user management, fulfillment of administrative tasks, and performing upkeep of existing solutions. This person must be able to prioritize their day-to-day activities given overarching guidance, own issues from start to finish, and practice proactive communication within a collaborative agile team. This role will provide financial benefits to the company through improved quality, productivity, efficiency, and customer experience. RESPONSIBILITIES, other duties may be assigned. Provide administrative support to the ServiceNow user base Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform Identify system deficiencies and divergences from best practice within the production instance Coordinate & execute platform upgrades & maintenance Perform upkeep
on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.) Provide after hours and on-call support, as needed Advise teams on design, development and overall best practice configuration of ServiceNow Assist with the design and configuration of new solutions in ServiceNow Lead cross-functional review sessions that produce high-leverage learnings use to build organizational capability.