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# IT Management Analyst

- **Company:** Goldenpick Technologies
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Batch Processing, Customer Information Control System (CICS), IBM DB2, Monitoring of Systems, IBM Mainframe, Mainframes, Information Technology, Servicenow
- **Published:** October 12, 2026
- **Apply:** https://www.dice.com/job-detail/c3fa64dc-81c2-4294-9e86-056ec7551355

## About the Role

* Mainframe Operations
 * LPAR
 * Workload Automation
 * Mainframe Batch Processing
 * CICS
 * DB2
 * Mainframe Maintenance
 * SLA Monitoring
 * Incident Management, * 2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree.
 * Minimum 2+ years of experience supporting workload automation requests across multiple application teams and Mainframe maintenance activities.
 * At least 1+ year of hands-on technical experience with CICS, DB2, and Mainframe infrastructure.
 * Strong understanding of batch processing, system monitoring, SLA management, incident escalation, and operational procedures.
 * Ability to work collaboratively in a mission-critical enterprise environment and comply with Data Center security requirements.
 * 3+ years of experience with ServiceNow for incident and change management and Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA
 * Bachelor's degree in Computer Science, Information Technology, or a related field.
 * ITSM certification or equivalent experience.
 * Familiarity with AI-assisted operational tools, automation, and continuous improvement practices within Mainframe environments