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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Jr. Cloud Administrator - **Company:** Mitsubishi Motors North America - **Location:** Nashville, TN, United States - **Experience:** Starter - **Salary:** $72,000 - $88,000 - **Contract:** Internship / Graduate position - **Skills:** Microsoft Windows, Active Directory, Backup Devices, Cloud Computing, Disaster Recovery, Domain Name System (DNS), Monitoring of Systems, Identity and Access Management, Network Troubleshooting, Linux Servers, Windows Servers, Windows PowerShell, Virtual Machines, Virtualization Technology, Reliability of Systems, Infrastructure Automation Frameworks, Information Technology, Data Management, Vmware - **Published:** October 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=180c93b34dbe26ed ## About the Role * 1+ years of hands-on experience in systems administration, cloud operations, infrastructure support, or a related technical role; equivalent education, internship, or lab experience may be considered. * Foundational experience with Windows Server administration and troubleshooting. * Working knowledge of virtualization concepts. * Basic understanding of Microsoft Active Directory, Group Policy, DNS, and identity/access concepts. * Familiarity with cloud infrastructure concepts. * Basic knowledge of server patching, monitoring, storage, backup, and disaster recovery concepts. * Ability to troubleshoot technical issues methodically, document findings, and escalate when appropriate. * Strong communication, organization, and customer-service skills. * Ability to manage multiple priorities and learn quickly in a fast-paced, project-driven environment. Extra Horsepower (Profile Differentiators): * Hands-on experience with an enterprise public cloud platform. * Experience with PowerShell or other scripting and automation tools. * Experience supporting Microsoft 365 and hybrid identity environments. * Experience with backup and replication platforms. * Experience with infrastructure monitoring tools. * Experience with Linux servers. * Relevant industry certifications. * ITSM experience using formal change, incident, and problem management processes. ## Description The Jr. Cloud Administrator is responsible for the day-to-day administration and support of MMNA's cloud and infrastructure environment. This role assists with system monitoring, maintenance, troubleshooting, patching, identity and access management, and infrastructure support activities across cloud, server, virtualization, and Microsoft 365 platforms. Working closely with senior engineers and cross-functional IT teams, the Jr. Cloud Administrator helps resolve technical issues, support infrastructure projects, maintain accurate documentation, and identify opportunities to improve operational efficiency through standardization and automation., * Administer and support cloud, server, and virtualization environments to ensure system reliability, performance, and security. * Monitor infrastructure health, investigate alerts, and troubleshoot system issues to minimize downtime and maintain service availability. * Perform routine system administration activities, including server provisioning, patching, upgrades, configuration changes, and maintenance. * Support Microsoft 365, Active Directory, Group Policy, and identity and access management services. * Assist with the administration of storage, backup, replication, and disaster recovery solutions to ensure business continuity. * Provide Tier 2 support for infrastructure-related issues escalated from the IT Help Desk and partner with other IT teams to resolve complex technical problems. * Support cloud and infrastructure projects, including migrations, upgrades, system implementations, and modernization initiatives. * Create and maintain technical documentation, system inventories, operational procedures, and support knowledge articles. * Identify opportunities to improve operational efficiency through process improvements, automation, and standardization. * Collaborate with Network, Security, Applications, and other technology teams to support business objectives and deliver reliable IT services. * Other job duties as assigned. Measuring Your Momentum (Success Metrics): First 90 Days - Getting Up to Speed * Develop an understanding of MMNA's server, virtualization, cloud, identity, backup, monitoring, and support environments. * Learn team standards, change processes, documentation practices, escalation paths, and security requirements. * Become proficient in routine Windows Server and virtual machine support, including common troubleshooting, patching, monitoring, and service requests. * Begin resolving Tier 2 infrastructure tickets with guidance from senior team members and demonstrate sound escalation judgment. * Build working relationships with Infrastructure, Network, Security, Applications, and Help Desk teams. * Demonstrate the ability to manage assigned work, communicate status clearly, and maintain accurate technical documentation. Year 1 Victory Lap * Independently handle a defined set of day-to-day cloud and systems administration responsibilities with minimal supervision. * Become a dependable Tier 2 infrastructure resource and effective backup for assigned systems and operational processes. * Successfully contribute to server, cloud, backup, patching, monitoring, and modernization initiatives that improve reliability and security. * Improve at least one recurring operational process through documentation, automation, standardization, or monitoring. * Demonstrate continued technical growth and readiness to take ownership of increasingly complex systems and projects., * Build expertise across a diverse technology landscape. Gain hands-on experience supporting Windows Server, Microsoft 365, VMware, cloud platforms, identity management, enterprise storage, backup, and disaster recovery solutions. You'll develop a broad technical foundation across both traditional infrastructure and modern cloud environments. * Be part of MMNA's technology transformation. Contribute to infrastructure modernization, cloud initiatives, system upgrades, migrations, and disaster recovery projects that go beyond day-to-day support and provide exposure to impactful enterprise technology initiatives. * Grow your career with a team that invests in development. Work alongside experienced infrastructure, networking, and security professionals while expanding your technical skills and taking on increasing responsibility. MMNA offers a flexible hybrid work environment, competitive healthcare benefits, a 401(k) with company match, tuition reimbursement, and an employee vehicle lease program.