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# IT Technician (Entry Level)

- **Company:** GLOBATECH SOLUTIONS LLC
- **Location:** Hobbs, NM, United States
- **Experience:** Starter
- **Salary:** $37,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, CompTIA Network+, Computer Maintenance, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Monitoring of Systems, Network Architecture, Azure Active Directory, TCP/IP, Wireless Access Point, Wireless Networks, Connectivity Problems, Peripherals, Firewalls (Computer Science), Computer Equipment, Information Technology, Patch Management, User Administration
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=93207b23bc1be6bc

## About the Role

IT Support Technician to join our growing team.This entry-level position offers hands-on technical training, professional mentorship, employer-sponsored certifications, and opportunities for career advancement. The ideal candidate enjoys working with technology, solving problems, and delivering excellent customer service.

Previous professional IT experience is preferred but not required. We are willing to invest in the right individual who demonstrates initiative, accountability, professionalism, and a willingness to learn., * High school diploma or equivalent.

 * Basic understanding of computer hardware, software, and Windows operating systems.
 * Strong problem-solving skills and attention to detail.
 * Excellent communication and customer service skills.
 * Dependable, punctual, organized, and willing to learn.
 * Ability to follow technical instructions and established procedures.
 * Ability to work independently after receiving appropriate training.
 * Valid driver's license and reliable transportation.
 * Ability to travel locally to client locations as required.
 * Ability to lift and transport computer equipment weighing up to 40 pounds, with reasonable accommodations available.
 * Willingness to obtain CompTIA A+ certification within the first 12 months of employment., * Previous experience in IT support, computer repair, or related technical work.
 * Familiarity with Microsoft 365 and Windows 10/11.
 * Basic knowledge of TCP/IP, DNS, DHCP, and wireless networking.
 * Familiarity with Active Directory or Microsoft Entra ID.
 * Experience with help desk ticketing systems or remote monitoring tools.
 * CompTIA A+, Network+, Security+, or similar technical certifications.
 * Technical education, coursework, or military IT experience.

## Description

* Provide Tier 1 technical support for desktops, laptops, printers, and other technology equipment.
 * Diagnose and troubleshoot hardware, software, and network connectivity issues.
 * Install, configure, maintain, and deploy computers, peripherals, and business applications.
 * Assist with Microsoft 365 administration, user account management, and password resets.
 * Support network infrastructure, including switches, wireless access points, and firewalls.
 * Assist with endpoint security, antivirus protection, patch management, and system monitoring.
 * Respond to assigned service tickets and maintain accurate technical documentation.
 * Provide onsite technical support at client locations throughout southeastern New Mexico.
 * Assist with equipment inventory, asset tracking, and preventative maintenance.
 * Follow company cybersecurity policies, procedures, and established technical standards.
 * Maintain professionalism and deliver excellent customer service., * CompTIA A+ certification is required within the first 12 months of employment for employees who do not already hold the certification.
 * GlobaTech Solutions will pay for approved, job-related professional certifications.
 * Approved certification expenses may include examination fees, training courses, and study materials.
 * Additional certifications, including CompTIA Network+, Security+, Microsoft, Sophos, and other industry credentials, may be supported based on company needs and management approval.
 * Employees will receive hands-on technical training and mentorship while gaining practical experience supporting real business environments.