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# Senior IT Tech

- **Company:** Inc. (ats)
- **Location:** Montgomery, AL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Microsoft Azure, Computer Maintenance, Computer Literacy, Domain Name System (DNS), Microsoft Exchange Server, Firmware, Monitoring of Systems, Hyper-V, Subnetting, Network Troubleshooting, Microsoft Office, Windows Servers, Routing, Server Virtualization, Virtual Local Area Networks, Backup and Restore, Network Routers, Internet Protocol Telephony, Software Troubleshooting, Firewalls (Computer Science), Laptops, Cisco, Vmware
- **Published:** October 21, 2026
- **Apply:** https://www.thejobnetwork.com/job/e9d7ac0f-b778-4fd5-9d9b-22ff6c935f34/senior-it-tech

## About the Role

* 4+ years of experience with PCs, printers, laptops and Windows Server experience.
 * Basic understanding of firewalls, access lists, NAT, PAT.
 * Experience with Active Directory, from setup to administration.
 * Experience with Microsoft Exchange Server a plus.
 * Virtual Server Experience - HyperV or Vmware.
 * Backup Software
 * Basic understand of routing concepts and VLAN management.
 * Excellent communication skills both verbally and written.
 * Advanced knowledge of Windows 10 Professional operating systems.
 * Working knowledge and troubleshooting of standard desktop applications.
 * Knowledge of Cat 5e or higher cabling and troubleshooting.
 * Advanced knowledge of switch/router management.
 * 4+ years experience with DNS, subnetting, routing tables, etc.
 * Strong interpersonal/team skills and the ability to impart information to colleagues with a varied range of computer knowledge.
 * Ability to maintain confidentiality with sensitive customer and internal information.
 * Ability and desire to learn new skills quickly.
 * Familiarity with the following technology/products a plus: Microsoft Office 365 and Azure, Ubiquiti, Cisco, 3cx, Polycom, Yealink, * Installing and configuring Windows Server based networks.
 * Installing and configuring firewalls, switches and VLANs.
 * Installing and configuring VOIP systems.
 * Prefer the ability to set up and program CCTV DVRs, HVRs and NVRs.
 * Prefer the ability to set up and configure various types of analog and IP based cameras.
 * Prefer the ability to troubleshoot connections issues, focusing, and lens configuration of analog and IP based cameras.
 * Background in one or more of the following fields is a plus: video surveillance, networking and computer repair.
 * Confidently troubleshoot software, hardware and network related issues on Windows 10 based PCs.
 * Research problem issues using a myriad of technical resources (previous tickets, Internet, etc.).
 * Effectively communicate with co-workers, managers, and customers on technical related issues using proper grammar., * Customer Service Skills.
 * Initiative.
 * Flexibility.
 * Organized.
 * Self-motivated.
 * Disciplined.
 * Excellent verbal and written communication skills Technical Capability.
 * Ethical Conduct.
 * Collaborative Approach.
 * Quality Compliance.
 * Time and Task Management.
 * Problem Solving Aptitude.
 * Communications Proficiency.

## Description

* Design and install complete networks.
 * Support, troubleshoot and maintain existing networks.
 * Respond to requests from end users.
 * Troubleshoot system issues and failures.
 * Keep systems patched with up-to-date drivers, firmware, etc.
 * Monitor networks and security to ensure stability.
 * Perform System Monitoring (server system logs, messages, and alerts).
 * Proactively identify areas of improvement and help streamline operations.
 * Share knowledge with other team members.
 * Learn new skills.