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# ERP Application & IT Specialist

- **Company:** ARENAS CORPORATION S
- **Location:** Oceanside, CA, United States
- **Experience:** Experienced
- **Salary:** $105,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Active Directory, Artificial Intelligence, Apple Mac Systems, Application Configuration Access Protocols, Bash Shell, Business Software, Multi-Factor Authentication, Identity and Access Management, Python (Programming Language), Windows PowerShell, Microsoft Copilot, Single Sign-On, System Testing, Enterprise Software Applications, Okta, Software Troubleshooting, Information Technology, No-code Tools, Apple Business Manager, Low-code, Casper Suite, Gsuite, Claude, Google Gemini, GPT, User Accounts
- **Published:** October 11, 2026
- **Apply:** https://www.thejobnetwork.com/job/9687e2d5-e213-440a-9b4d-865637c96476/erp-application-it-specialist

## About the Role

* 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support
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 * Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application
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 * Experience troubleshooting technology used by departments outside of IT
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 * Strong troubleshooting and problem-isolation skills
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 * Experience supporting user accounts, permissions, access, or application configuration
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 * Experience working with software vendors, MSPs, or outside technical partners
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 * Working knowledge of Windows and/or macOS and common workplace technology
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 * Understanding of identity, access management, SSO, MFA, and general IT support practices
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 * Strong communication, organization, documentation, and customer-service skills
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 * Ability to learn unfamiliar applications and technologies quickly
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 * A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred, or equivalent relevant professional experience.
\n, * Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications
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 * Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies
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 * Experience with ticketing, remote-support, documentation, or IT asset-management platforms
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 * Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies
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 * Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity
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 * Familiarity with regulated environments, computer system validation, or 21 CFR Part 11

## Description

The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales., * Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications
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 * Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments
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 * Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system
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 * Support user accounts, permissions, access, application configuration, and routine application administration
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 * Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce
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 * Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications
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 * Resolve front-end and configuration issues when possible
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 * Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner
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 * Maintain ownership of escalated issues through resolution
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 * Participate in application upgrades, testing, system changes, and user acceptance testing
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 * Identify recurring issues and opportunities to improve application usability and business workflows
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