> Markdown version of [/jobs/ext/4438413-peer-support-team-lead-qualified-professional](https://www.wearedevelopers.com/jobs/ext/4438413-peer-support-team-lead-qualified-professional). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Peer Support Team Lead Qualified Professional - **Company:** SouthLight Healthcare - **Location:** Fayetteville, NC, United States - **Experience:** Expert - **Salary:** $47,840 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Electronic Medical Records - **Published:** October 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=37c40bb5184dbd03 ## About the Role * Meets requirements for Qualified Professional (QP) status as specified in NC statue: + 4 year degree in Human Services + 2 years' experience with MH/SU population + OR + 4 year degree non-Human Services + 4 years' experience with MH/SU population * 2 yrs experience supervising community intervention and crisis services * 3-5 yrs experience working in community mental health setting Licensure/Certifications * Active Certification in NC as Peer Support Specialist * Certification in CPR, First Aid, Blood borne Pathogens training, and CPI (We can help you with these if you don't already have them all) Knowledge, Skills and Abilities * Good oral and written communication skills * Knowledge of county resources and opportunities * Great "people skills" and an ability to make lasting community connections * Ability to learn other technological recording methods i.e. EMRs/EHRs * Ability to work in a team model that changes regularly as needed * Ability to be flexible and adapt to frequent change in work flow based on client need and service structure * HIPPA and Substance Abuse specific confidentiality and privacy rights ## Description As our full-time Certified Peer Support Specialist Team Lead, you will be responsible for ensuring that Peer services run smoothly, participants receive optimal care, and that services provided are consistent with service definition in conjunction with the Peer Support Program Manager. We empower our Peer Support Specialists to utilize their personal experiences with mental health and/or substance to connect, teach, model, and support the development of skills for ongoing treatment and recovery. We provide mileage reimbursement & offer a Peer Support Scholarship Program to cover certification costs! Schedule Flexible, daytime hours up to 40 hours per week. (Lead weekly team meetings, 1x/wk), * Provide administrative supervision and guidance to the PSS team * Provide interventions consistent with PSS service definition to the PSS caseload * Track and monitor documentation for compliance * Assist with service specific orientation of new staff * Assist with development of protocols, policies and procedures as it relates to the development of the PSS program * Be fluent and knowledgeable about service definition and service requirements * Establish relationships with a comprehensive, targeted listed of providers and other relevant community organizations * Responsible for timely response to new referrals and onboarding new PSS clients into services * Coordinate and provide informal needs assessments in the community with potential PSS clients * Responsible for the successful growth of the caseload and management of the team * Ensure that PSS client records contain required information, releases, documents, service notes, and that discharges and transition plans are completed for every client upon completion of services * Leverage Eleos AI, an innovative clinical documentation tool that reduces note-writing time so you can spend more time focusing on participant care.