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# Network Operations Center Engineer

- **Company:** ARM
- **Location:** Hamilton Township, NJ, United States
- **Contract:** Permanent contract
- **Skills:** Domain Name System (DNS), Issue Tracking Systems, Networking Basics, Network Monitoring, Routing, TCP/IP, Computer Network Operations, Software Troubleshooting
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8ab47055500d7781

## About the Role

* English proficiency is required for clear incident documentation and communication with technical teams.
 * CCNA certification is highly preferred.
 * Strong troubleshooting, analytical, and written communication skills.
 * Ability to prioritize alerts, follow procedures, and work collaboratively in a fast-paced operations environment.
 * Familiarity with networking fundamentals such as TCP/IP, routing, switching, DNS, and network monitoring is beneficial.

## Description

* Monitor network infrastructure, systems, and alerts from the Network Operations Center (NOC), helping maintain reliable service and quickly identify potential disruptions.
 * Triage incidents, assess impact, and coordinate escalation to the appropriate technical teams. This role suits someone who communicates clearly, stays composed during outages, and follows issues through resolution.
 * Your impact: Timely alert triage and escalation help technical teams restore service and keep users connected.

Responsibilities

 * Monitor network devices, links, and services using NOC dashboards, monitoring platforms, and ticketing systems.
 * Investigate alarms and connectivity issues; perform initial troubleshooting, document findings, and update incident tickets.
 * Track incidents through resolution, escalate according to established procedures, and communicate status updates to relevant teams.
 * Review event logs and recurring alerts to identify patterns and support operational handoffs.