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# IT Administrator

- **Company:** ICS, Inc.
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $45,000 - $55,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Peripherals, Information Technology, Apple Business Manager
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=93cf383c46abe39a

## About the Role

* 2+ years in IT support, systems administration, or a related role
 * Familiarity with SOC 2, HIPAA, or similar compliance frameworks
 * Experience with Microsoft 365 and Active Directory or Entra ID
 * Strong organizational skills and attention to detail
 * Clear written and verbal communication
 * Comfort juggling multiple priorities in a small team environment
 * The ability to be a self-starter and open toward change in a complex environment

Nice to Have:

 * Experience with Apple device management (Addigy, Apple Business Manager, or similar MDM)
 * Azure experience
 * Certifications such as CompTIA A+, Security+, or a project management credential
 * Background in a production or manufacturing environment

## Description

Helpdesk Support

 * Be the first point of contact for employee hardware, software, and account issues
 * Set up and support Mac and Windows workstations, printers, and peripherals
 * Manage user onboarding and offboarding, including access provisioning and removal
 * Track and resolve tickets, escalating to our MSP when needed

IT Infrastructure Auditing

 * Review and verify recurring infrastructure tasks such as patching, backups, endpoint protection, and access reviewsConfirm work completed by vendors and our MSP meets our standards
 * Maintain accurate inventories of servers, devices, and systems
 * Identify gaps and recommend improvements

Compliance Auditing

 * Collect and organize evidence for SOC 2 Type II and HIPAA audits
 * Monitor adherence to security policies and internal controls
 * Help with vendor due diligence and client security questionnaires
 * Keep policies, procedures, and documentation current

IT Project Management

 * Plan, schedule, and track IT projects from kickoff to completion
 * Coordinate with internal staff, vendors, and our development team
 * Communicate status, risks, and deadlines clearly to leadership