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# Senior Manager, Technical Program Management

- **Company:** Verizon Communications Inc.
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $124,000.0 - $238,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Amazon Web Services, Software Applications, Scrum Methodology, Release Management, Web Platforms, Cloud Platform System, Data Strategy, Data Analytics, Enterprise Integration
- **Published:** October 19, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88654102/1

## About the Role

* Bachelor's degree or four or more years of work experience.
 * Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
 * Proven track record of tracking and delivering complex, end-to-end technical programs and multi-stakeholder digital platforms or software applications.
 * Demonstrated experience leading technical change management, operational readiness, and process alignment across cross-functional enterprise teams.
 * Proven track record working with engineering teams, release management, Agile delivery methods (story mapping, grooming, UAT), and cross-platform integrations.
 * Ability to navigate ambiguity creatively and collaboratively, with proven experience influencing without authority across a large enterprise.
 * Experience managing technical intake, vendor SOW reviews, and mandatory enterprise sign-offs (Security, Privacy, Accessibility) across the digital product lifecycle.
 * Demonstrated track record of advising senior leaders on technical strategy and translating complex engineering roadmaps into clear executive-level updates, decision frameworks, and recommendations.
 * Experience managing technical project budgets, tracking vendor SOWs/milestones, and managing resource allocations across partner teams.

Even better if you have one or more of the following:

 * Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
 * Deep understanding of cloud computing platforms (e.g., AWS) and solution architecture principles.
 * Experience leading technical change management across large, highly matrixed enterprise organizations.
 * Track record of managing external vendor technical deliverables, SOW reviews, and procurement pipelines.
 * Background driving EdTech, AI/skills training tools, or social impact digital products at scale.
 * Familiarity with data analytics integration, customer feedback loops, and executive KPI dashboarding.

## Description

* Driving technical roadmaps and release delivery for AI Skills for America and VIL HQ, managing both enterprise enhancements and BAU updates.
 * Translating business needs into technical specifications in partnership with UX, Product, and GTS engineering teams.
 * Ensure system scalability, reliability, dependency mapping, and risk management across cloud platforms to maintain continuous uptime as user adoption grows.
 * Serving as primary technical liaison and SME, aligning internal teams (GTS, Legal, CMI, Finance) and external partners/vendors.
 * Navigating corporate governance and compliance, securing approvals for Privacy, Ethics, Security, Accessibility, and Global Clearance.
 * Leading vendor management and capital budgets, overseeing sourcing contracts, procurement pipelines, and monthly financial tracking.
 * Facilitating team alignment forums, including story mapping, daily GTS grooming, UAT calls, and executive status reporting.
 * Directing data strategy and impact tracking, integrating analytics sources into executive dashboards to monitor platform KPIs.
 * Championing platform enhancements through competitive analysis, analytics, and direct customer feedback models.
 * Leading project execution and resource allocation, defining scope, project plans, milestones, and budget controls to ensure on-time delivery., Where you'll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.