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# PC Replacement Technicians

- **Company:** Kforce Inc.
- **Location:** Denver, CO, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Configuration, Desktop Computing, System Center Configuration Manager, Productivity Software, Software Deployment, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Break Fix, Deployment Automation, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.dice.com/job-detail/a2bec1bb-5d7a-4001-9ab7-078ed2288b57

## About the Role

We are seeking three skilled and customer-focused PC Refresh Technicians to support a large-scale end-user computing refresh initiative. This project involves replacing desktop and laptop systems, deploying new hardware, migrating user data, installing software, tracking assets, and providing post-deployment support. Candidates should be comfortable working in a fast-paced environment, supporting a diverse user base while delivering exceptional customer service.

This role is ideal for technicians with hands-on experience supporting Windows-based environments and performing workstation deployments. The successful candidate will possess strong troubleshooting skills, attention to detail, and the ability to communicate effectively with both technical and non-technical users., * Experience supporting Windows 11 environments

 * Strong knowledge of Microsoft 365 and desktop productivity applications
 * Experience with hardware deployment, imaging, and workstation refresh projects
 * Hands-on troubleshooting experience across hardware, software, and endpoint devices
 * Familiarity with ServiceNow or similar IT service management platforms
 * Strong customer service, communication, and interpersonal skills
 * Ability to work independently while collaborating with cross-functional teams
 * Excellent organizational skills and attention to detail
 * Ability to manage priorities and meet project deadlines
 * Experience with ITIL-based incident, change, and problem management processes

Preferred Qualifications:

 * Experience with SCCM and automated deployment tools
 * Experience supporting tablets and multiple endpoint platforms
 * Previous enterprise-level IT support experience

Additional Requirements:

 * Ability to lift and move equipment weighing up to 50 pounds
 * Must be eligible to obtain a CJIS clearance within 30 days of start date
 * Availability to work through year-end project deadlines and holiday periods as needed

## Description

Kforce has a client in Denver, CO that is seeking PC Replacement Technicians., * Deploy, install, configure, and upgrade desktop and laptop hardware

 * Image computers and install applications utilizing deployment tools such as SCCM and PXE boot
 * Perform user data migrations and system configurations
 * Troubleshoot and resolve hardware, software, operating system, and connectivity issues
 * Support end users through service requests, incident tickets, chats, and direct interactions
 * Install and support peripherals including monitors, printers, webcams, headsets, docking stations, and tablets
 * Maintain accurate asset inventory and lifecycle records
 * Document work activities, resolutions, and support requests within ServiceNow or similar ticketing platforms
 * Collaborate with infrastructure, applications, and service management teams to resolve complex issues
 * Create and update knowledge base articles and technical documentation
 * Provide guidance and basic training to users on supported technology solutions
 * Follow established IT service management and support processes
 * Perform additional technical support duties as assigned