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# Senior Field Technical Specialist

- **Company:** TRANSTEX LLC
- **Location:** Indianapolis, IN, United States
- **Experience:** Expert
- **Salary:** $55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Learning Management Systems, Microsoft Office, Microsoft PowerPoint, Elearning
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=246d9f19a85a11ca

## About the Role

* Minimum 5 years in field technical support, commercial truck repair, or heavy-duty fleet operations.
 * Mandatory Certification: EPA Section 608 Certification required (Universal or Type II preferred).
 * Strong proficiency in heavy-duty mechanics, 12V/24V electrical troubleshooting, and mobile HVAC/refrigeration.
 * High school diploma or equivalent required; vocational/technical diploma in Automotive, Diesel, or HVAC is an asset.
 * Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with LMS platforms.
 * Proven ability to train groups and present technical concepts clearly.
 * Valid driver's license, valid passport, and comfort with frequent air travel and rental vehicles.
 * Autonomous self-starter, strong problem-solver, team player, and customer-focused.

Physical Requirements & Working Conditions

 * Capable of crawling under vehicles, working in tight compartments, climbing ladders, and lifting up to 50 lbs.
 * Comfortable working in varied shop, yard, and industrial fleet environments., * heavy-duty trucks, automotive electrical systems: 4 years (Required)

## Description

We are seeking a proactive Senior Field Technical Specialist to serve as our systems Subject Matter Expert (SME). In this newly created role, you will lead on-site deployments, commission eAPU hardware, train partner technicians, build our digital LMS curriculum, and collaborate with Engineering, Quality, and Sales., Field Execution & Technical Leadership (~75% Travel)

 * Lead on-site fleet deployments, system standups, installations, and diagnostics across North America.
 * Perform hands-on mechanical, electrical, and HVAC/refrigeration installations and troubleshooting on heavy-duty commercial trucks.
 * Act as primary on-site technical liaison to build strong relationships with fleet managers and shop teams.
 * Travel 2-5 days/week (Monday-Friday; weekend travel minimized) with company-provided cards, tools, and parts.

Training & Curriculum Development

 * Design and manage digital training modules via our Learning Management System (LMS) and multimedia presentations.
 * Deliver instructor-led, hands-on training to groups of up to 25 technicians.
 * Author SOPs, service manuals, and visual guides translating complex engineering concepts into practical steps.

Cross-Functional Collaboration & Continuous Improvement

 * Represent field operations in weekly interdepartmental meetings with Sales, Engineering, and Quality.
 * Channel field feedback and failure trends to Engineering to drive product enhancements.
 * Provide remote Tier-2/3 technical support to partner locations.