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# IT Operations Lead

- **Company:** SimpleHIRE
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $130,000.0 - $170,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cloud Computing, Data Centers, General-Purpose Computing on Graphics Processing Units, Information Technology Operations, AI Infrastructure, High Performance Computing, Information Technology, Gsuite
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1b34171ea9038af2

## About the Role

The ideal candidate brings a strong background in IT operations, previous experience managing a Managed Service Provider (MSP), and the ability to oversee technical teams, systems, and operational processes., * 10+ years of professional IT experience, including significant exposure to IT operations and infrastructure.

 * Previous experience managing or overseeing a Managed Service Provider (MSP).
 * Strong working knowledge of Google Workspace and Microsoft 365 environments.
 * Knowledge of SOC 2, ISO 27001, HIPAA and other widely recognized compliance frameworks.
 * Experience managing technical teams, vendors, and IT service delivery.
 * Strong understanding of IT infrastructure, systems administration, and operational best practices.

Preferred Qualifications

 * Experience or familiarity with GPU computing infrastructure.
 * Knowledge of data center operations and infrastructure.
 * Exposure to AI infrastructure, high-performance computing (HPC), or cloud computing environments.
 * Experience supporting rapidly growing technology organizations.

## Description

* Oversee day-to-day IT operations, infrastructure, and technical service delivery.
 * Manage relationships with external vendors and managed service providers.
 * Lead and coordinate IT teams, ensuring operational efficiency and accountability.
 * Oversee IT systems, troubleshooting, escalations, and technical support processes.
 * Support the implementation and optimization of IT policies, procedures, and workflows.
 * Ensure reliable performance, security, and scalability of IT infrastructure.
 * Collaborate with leadership to identify opportunities for operational improvements.