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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Roving Occupancy Specialist - Matilija - **Company:** The John Stewart Company - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Contract:** Contract - **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Microsoft Outlook, Microsoft Office - **Published:** October 31, 2026 - **Apply:** https://www.realestatejobsite.com/job.asp?id=3481638104&tx=DT10798UYV&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Key skills for this role include major organization skills, Knowledge of HUD, and Tax Credits, attention to detail and logic, above average customer service, problem identification and solving ability., Demonstrated experience/training/certification that provides the necessary skills to complete all tasks described in the job description, with or without a reasonable accommodation. KNOWLEDGE Problem Sensitivity/ Deductive Reasoning - Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considering the relative costs and benefits of potential actions to choose the most appropriate one. Policies and Regulations - Knowledge of company policies, federal, state and local laws, government regulations and agency rules that pertain to properties managed. Written Comprehension and Expression - Ability to read, understand and communicate information and ideas in writing so others will understand. Oral Comprehension and Expression - Ability to listen to, understand and speak so others can understand ideas and information presented verbally. Must be able to distinguish the sounds made by emergency equipment from other environmental sounds. Mathematical Skills - Ability to add, subtract, multiply, and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to read and understand basic financial statements and a willingness to learn to prepare annual budgets. Management of Financial Resources - Knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques. EXPERIENCE Experience working with people of various cultural background, especially those with mental health issues or special needs is a plus. * Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions. * Demonstrated knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential. MRI software knowledge a plus. * Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions. * Familiarity with the general management of subsidized housing programs. * Relates well to people, exercises good judgment dealing with owners, employees, residents, visitors & vendors. * Excellent organizational skills; attention to details, strong verbal and written communication skills. * Minimum two years' experience in related housing, social services or related field. * Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required. ## Description The Occupancy Specialist works as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company. The Occupancy Specialist must relate well to people, exercise good judgment and discretion in dealing with residents, vendors, and co-workers., PRIMARY JOB FUNCTIONS Administration and Compliance: * Ensures consistent application of the Resident Selection Policy * Complies with new policies and forms including leases and addenda with Leasing Staff * Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters. * Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines. * Attends training and seminars to keep up to date on trends and changing conditions, as requested and/or required by the Regional Manager. * Communicates all problems to Regional Manager for assistance in resolution. * Calculating rents for annual and interim recertification, identifying households with income reporting discrepancies and making rent adjustments. Marketing and Lease Up * Maintains high level of occupancy for the project. * Markets units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements. * Maintains and updates Waiting List in accordance with JSCo policy and procedures in addition to all applicable federal, state, local, and regulatory requirements. * Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo's Resident Selection Policy. * Shows units and conducts tours of the property with prospective residents. * Ensures resident selection program compliance - HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc (as applicable). * Obtains appropriate documentation, completes certifications, and collects deposits and rents in accordance with program policies and procedures. * Prepares regular market surveys, as requested. General Duties * Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements. * Schedules move-ins and prepare lease agreements and other related paperwork. * Prepares daily, weekly, and monthly reports as assigned. * Processes resident program re-certifications and renewals semi-annually and annually as required. * Assists co-workers with all aspects of running a leasing office. * Ensures that residents are in compliance with their lease, rules, and regulations. * Reports any areas or property issues that need attention to the proper departments such as the work order desk, janitorial, etc. * Any additional administrative, compliance, marketing and/or lease-up duties not detailed above that may be requested by the Property Manager and/or Regional Manager