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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Specialist - **Company:** Enterprise State Community College - **Location:** United States - **Salary:** $47,029 - $65,218 - **Contract:** Permanent contract - **Skills:** Active Directory, Computer Networks, Dynamic Host Configuration Protocol, Networking Hardware, Internetworking, Network Service, Software Asset Management, Wireless Access Point, Connectivity Problems, Peripherals, Information Technology, Laptops - **Published:** October 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a6c985e8c7334778 ## About the Role High school diploma or equivalent, and one year of full-time experience in IT technical support or more advanced experience, * Appropriate transcript(s) identifying the applicant, date degree conferred, and verifying the applicant has received the minimum degree requirements. (NOTE: COPIES OF DIPLOMAS WILL NOT BE SUFFICIENT) ## Description This position will be based at either the Andalusia Campus or the MacArthur Campus; however, regular travel and work at both locations are required. The Information Technology Specialist provides hands-on technical support for college faculty, staff, and students. This position installs, maintains, and troubleshoots computers, software, networked devices, and classroom technology, and assists with day-to-day support of the campus network., * Install, configure, maintain, and upgrade computers, software, and peripherals. * Set up, install, and maintain network printers. * Perform preventive maintenance and diagnostics to keep labs and networks running well. * Troubleshoot and resolve hardware, software, and connectivity problems on PCs, laptops, printers, and other devices. * Assist in maintaining hardware and software inventory. * Assist with installing and maintaining campus network equipment, including switches, access points, cabling, patch panels, and UPS devices. * Assist with day-to-day maintenance of servers and network services (such as DNS and DHCP) under the direction of senior IT staff. * Assist users with account and password issues, including Active Directory accounts. * Assist with monitoring campus network and Internet connectivity. * Research and recommend cost-effective technology purchases. * Assist instructors in labs and classrooms with projectors, interactive boards, and audio/video connections. * Assist with network planning and technology projects as needed. * Assist with preparing requisitions for equipment, software, and supplies. * Assist with the setup and support of phones, phone lines, and voicemail. * Assist HR and employees with NeoEd technical support. * Respond to IT tickets and user requests in a timely manner and document troubleshooting and resolutions. * Attend staff meetings, professional development, orientation activities, and other College functions. * Perform other duties as assigned., All submitted application materials become the property of the College. Requests for copies of application materials, including transcripts, will be denied. All correspondence with applicants regarding the College's search process will be sent via e-mail. The person chosen to fill the position is required to provide official transcripts before the end of the first semester of employment., Meeting Minimum Requirements: If the requirements for a position list work experience in a field or area, the applicant must provide written verification(s) of their applicable work experience in order to be hired for the position. Such written verification(s) of work experience must demonstrate that the applicant meets the minimum work experience requirement. Applicants who do not produce this information as indicated will be ineligible for hire and subject to having any offer of employment withdrawn. Salary Calculation: For all salary positions, the salary amount for the selected applicant is determined by step placement on the applicable salary schedule. Step placement is dependent upon the following: (a) all work experience in public education in Alabama and (b) all other work experience outside of public education in Alabama that, in the sole judgment of the College, directly relates to the requirements of the position. The applicant selected for the position must provide written verification(s) of this work experience within the time provided if such experience is to be considered in determining their initial step placement on the Salary Schedule. Format for Work Experience Verifications: Work experience verifications should be in the form of verification letters from employers and must include complete employment dates, job title(s), job duties, and an indication whether such employment was full-time or part-time, and if part-time, the total number of hours worked each week. The letters should be on official letterhead and contain an authorized personnel signature. The College's official employment verification form is also acceptable and is available upon request. If an employment verification cannot be obtained due to a legitimate reason, for purposes of meeting minimum requirements, an applicant may submit copies of other trustworthy documentation, such as appointment letters, contracts, pay stubs, or W-2 forms documenting the term of employment. However, such documentation is generally insufficient for salary calculation purposes if the job duties and dates of employment are not clearly stated in the documentation. Deadline for Producing Work Experience Verification: Work experience verification documentation must be produced prior to any official offer of employment. Any offer of employment at a salary step greater than zero (0) or made without prior verification of any required work experience is contingent upon production of this documentation by the applicant within ten (10) days of the offer. It is the applicant's sole responsibility to provide this verification of work experience. The College is not responsible for any costs associated with such verifications.