> Markdown version of [/jobs/ext/4447902-senior-service-delivery-analyst-epic-clarity-pb](https://www.wearedevelopers.com/jobs/ext/4447902-senior-service-delivery-analyst-epic-clarity-pb). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Service Delivery Analyst (Epic Clarity - PB) - **Company:** R1 RCM Inc. - **Location:** Boise, ID, United States (Remote available) - **Experience:** Expert - **Salary:** $65,478.0 - $96,885.0 - **Contract:** Permanent contract - **Skills:** Business Analytics Applications, Relational Databases, Operational Data Store, Power BI, SQL Stored Procedures, SQL Databases, Transact-SQL, Sql Optimization, Snowflake, Epic Clarity, Tools for Reporting - **Published:** October 9, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-service-delivery-analyst-epic-clarity-pb-boise-id--7bb453b5-c64c-47a4-8c28-e33d3f75ccf8 ## About the Role Service Delivery, Epic Clarity, Analysis Skills, Analysis Skills, Service Delivery, Centralized Operations/Management, Epic Clarity, SQL (Structured Query Language), Operational Audit, Customer/Client Research, As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery. You'll use deep revenuecycle knowledge, Epic Clarity expertise, and advanced SQL to turn complex operational data into accurate, client-ready insights - partnering with Customer Operations, Central Operations, and client stakeholders to surface trends, uncover defects, and drive action. This is not a traditional reporting role; you'll operate independently, make credible recommendations, and help shape how analytics support operational and client success., * 8+ years of professional experience, with strong background in revenue cycle and analytics-driven roles * Strong knowledge of professional/physician billing (PB) revenue cycle operations - charge capture, CPT/HCPCS coding, claim edits (WQs), denials, A/R follow-up, payment posting, provider productivity, and RVU-based reporting * Hands-on experience with the Epic Clarity data model, specifically Resolute Professional Billing (PB) - including tables such as PAT_ENC, HSP_ACCOUNT, ARPB_TRANSACTIONS, PAT_ENC_HSP, CLARITY_SER, and CL_PB_CLM * Advanced SQL skills - complex joins, aggregations, transformations, and scalable query design * Experience with Snowflake, relational databases, and reporting tools such as Power BI * Proven ability to turn messy operational data into reliable, decision-ready insights * Track record presenting findings to non-technical stakeholders and/or clients * Strong attention to detail, independent judgment, and ability to manage multiple priorities, * Epic Resolute Professional Billing certification (or Resolute PB Clarity Data Model certification) * Experience with provider compensation, RVU, or productivity reporting * Data modeling experience in Snowflake * Familiarity with stored procedures / T-SQL * Prior client-facing analytics or service delivery experience * Experience mentoring analysts or building team capabilities ## Description * Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities * Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments * Apply Epic Clarity and professional/physician billing (PB) revenue cycle knowledge to identify trends, defects, and process improvement opportunities across charge capture, coding, claim edits, and denials * Build and maintain physician productivity, RVU, and provider-level financial performance reporting * Support charge lag, coding accuracy, and provider-level denial trend analysis * Translate analysis into clear, client-ready reporting and recommendations for both technical and non-technical audiences * Conduct account and performance reviews that surface actionable opportunities * Perform rigorous QA on metrics and reports to ensure accuracy and credibility * Own follow-up actions and drive execution against recommendations - not just analysis * Serve as a trusted analytics partner to internal teams and client counterparts * Contribute thought leadership and mentorship to grow the broader analytics function, * First 30 days: Ramp up on R1's data environment, reporting ecosystem, revenue cycle workflows, and existing reporting logic. Establish trust through accurate outputs and responsiveness. * By 90 days: Independently own meaningful deliverables, produce client-ready reporting with minimal oversight, identify trends that drive operational value, and serve as a trusted partner to internal and client stakeholders.