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# IT Field Service Technician

- **Company:** AllSTEM Connections
- **Location:** South Bend, IN, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $74,880.0
- **Contract:** Temporary contract
- **Skills:** LTE (Telecommunication), Microsoft Windows, Cisco Routers, Modems, System Configuration, Desktop Computing, Multi-Factor Authentication, Ethernet, Networking Hardware, Internet Services, Internetworking, Mobile Application Software, Network Troubleshooting, Network Architecture, Network Connections, Network Installation Services, Cloud Services, Remote Service Software, Wireless Access Point, Wi-Fi Technology, Network Routers, Tablet Computers, Software Troubleshooting, Peripherals, Computer Equipment, Information Technology, Network Support, Cisco
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=66c70cf5e5c3406a

## About the Role

We are seeking an experienced Field Service Technician to install, configure, and support IT infrastructure at construction jobsites and temporary mobile offices. The ideal candidate has hands-on experience with computer hardware, network equipment, cellular and satellite internet connectivity, mobile devices, and troubleshooting technical issues in the field.

This is a hands-on technical role involving new jobsite technology deployments, ongoing IT support, equipment troubleshooting, and connectivity solutions. Candidates must be comfortable working independently, traveling frequently, and supporting multiple jobsite locations., * Minimum 3 years of experience in IT support, desktop support, help desk, systems support, network support, or IT field service.

 * Hands-on experience installing, configuring, and troubleshooting computers, workstations, peripherals, and IT hardware.
 * Experience setting up network routers, switches, Wi-Fi access points, and wired/wireless connections.
 * Practical experience with cellular internet solutions, including LTE/5G hotspots, cellular routers/modems, or antennas.
 * Experience supporting smartphones, tablets, and other mobile devices.
 * Ability to troubleshoot hardware, software, internet connectivity, and networking issues independently.
 * Valid driver's license, reliable transportation, and a driving record that meets the requirement of no violations or disqualifying issues during the past five years, subject to motor vehicle record (MVR) screening.
 * Willingness to travel frequently by personal vehicle or air, including overnight stays.
 * Ability to lift and carry equipment weighing up to 30 pounds and work in varying construction jobsite conditions.
 * Strong communication, documentation, organization, and problem-solving skills.

Preferred Qualifications

 * Experience installing or supporting Starlink or other satellite internet systems.
 * Experience with Cisco routers, switches, and wireless access points.
 * Knowledge of copper/fiber cabling, network installation, and connectivity troubleshooting.
 * Experience with construction jobsites, temporary offices, or mobile IT deployments.
 * Familiarity with security cameras, access control, MDM, cloud-based services, and remote support tools.
 * CompTIA A+, Network+, Cisco, or other relevant technical certifications.

Travel Requirements

Frequent travel to construction jobsites across regional and nationwide locations is required. Travel may involve driving a personal vehicle, flying, and staying overnight. Authorized travel expenses will be paid or reimbursed according to company policy., * Hands-on experience with networking, mobile technology, and field IT infrastructure.

 * Opportunity to work independently across diverse construction environments.
 * Travel expenses paid or reimbursed according to company policy., Applicants must be willing to complete an MVR screening and meet the position's travel and driving requirements.

## Description

* Install, configure, and troubleshoot desktops, laptops, monitors, printers, phones, cameras, and other IT equipment.
 * Set up and maintain routers, switches, Wi-Fi access points, Ethernet connections, and network infrastructure.
 * Install and troubleshoot cellular and satellite internet solutions, including LTE/5G hotspots, cellular modems, antennas, and Starlink equipment.
 * Configure and support smartphones, tablets, mobile applications, email, and mobile device management (MDM).
 * Install and terminate copper and fiber cabling as required.
 * Set up technology infrastructure for new construction jobsites and temporary mobile offices.
 * Troubleshoot hardware, software, Windows applications, network connectivity, and internet access issues.
 * Support security cameras, phone systems, and multifactor authentication (MFA/2FA).
 * Perform equipment deployment, asset tracking, collection, and inventory documentation.
 * Coordinate with vendors and service providers to resolve technical issues.
 * Maintain accurate records of installations, configurations, troubleshooting activities, and service resolutions.
 * Follow applicable jobsite safety procedures and travel to multiple locations as required.