> Markdown version of [/jobs/ext/4449359-technical-support](https://www.wearedevelopers.com/jobs/ext/4449359-technical-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support

- **Company:** The Mill
- **Location:** DeForest, WI, United States
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Microsoft Management Console, Custom Software, Computer Equipment, Information Technology
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e7ba6ef1945072c4

## About the Role

Experience with computer networking and IT infrastructure.

 - Excellent communication skills, with the ability to effectively communicate technical information to non-technical individuals.
 - Strong problem-solving skills, with the ability to think critically and troubleshoot technical issues.

 - An associate degree in Computer Science, IT, or relevant job experience.

-Will consider those currently working towards a Computer Science degree.

Skills

 - Computer management
 - Computer networking
 - Help desk
 - Technical support
 - Computer hardware
 - Communicate, * Customer service: 1 year (Preferred)

## Description

Provide technical support to clients via phone, email, and in-person interactions, resolving issues related to computer hardware and software, as well as IT infrastructure.

 - Troubleshoot and resolve technical problems, utilizing computer management and computer networking skills to identify and resolve issues.
 - Collaborate with other technical teams to resolve complex technical issues.
 - Install and configure a custom software package.
 - Maintain accurate records of technical support interactions, documenting resolutions and issues.
 - Stay up-to-date with the latest technology trends and maintain a strong understanding of IT infrastructure.