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# Senior P&C Business Analyst

- **Company:** Universal Shield Insurance Group, Inc.
- **Location:** Dublin, OH, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Confluence, JIRA, Microsoft Azure, Information Systems, Scrum Methodology, Systems Development Life Cycle, Requirements Management, Requirements Traceability, Software Engineering, SQL Databases, Systems Integration, Website Wireframe, Tools for Reporting, Guidewire
- **Published:** October 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b74c1c10f828ffb9

## About the Role

* Bachelor's degree in Business Administration, Information Systems, Insurance/Risk Management, or a related field, or an equivalent combination of education and professional experience.
 * 3-5 years of Business Analyst experience with direct experience supporting Commercial Property & Casualty insurance products, operations, or technology.
 * Working knowledge of P&C insurance functions and systems, including one or more of the following: policy administration, underwriting, rating, claims, billing, product, or distribution.
 * Demonstrated experience facilitating requirements-gathering sessions and workshops involving cross-functional business and technical stakeholders.
 * Strong technical and business writing skills with experience developing business requirements documents, functional specifications, user stories, acceptance criteria, process flows, and workflow documentation.
 * Working knowledge of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
 * Ability to understand technical concepts and effectively communicate business requirements to developers, engineers, and other technology resources.
 * Familiarity with data analysis, SQL, reporting tools, or similar methods used to investigate data issues and validate requirements.
 * Strong analytical, problem-solving, and critical-thinking skills.
 * Excellent verbal and written communication skills with the ability to effectively communicate with both technical and non-technical audiences.
 * Proven ability to manage competing priorities, work across multiple initiatives, and collaborate effectively with Project Managers, Development Managers, executives, and Business Unit leaders.

Preferred Qualifications:

 * Experience with P&C insurance core platforms such as Guidewire, Duck Creek, Insurity, Majesco, or similar systems.
 * Experience supporting insurance system implementations, upgrades, integrations, conversions, or migrations.
 * Familiarity with regulatory and compliance requirements affecting P&C insurance policy, underwriting, claims, billing, or related systems.
 * Experience using requirements management and project tracking tools such as Jira, Azure DevOps, or Confluence.

## Description

* Plan and facilitate requirements-gathering sessions, workshops, and stakeholder interviews with underwriting, claims, policy administration, distribution, product, and other P&C insurance business units.
 * Elicit, analyze, document, validate, and manage business, functional, and technical requirements for insurance systems, applications, and process improvement initiatives.
 * Translate business requirements into detailed functional and technical documentation, including business requirements documents, functional specifications, user stories, acceptance criteria, process flows, wireframes, data mappings, and use/test cases.
 * Analyze business processes and workflows to identify gaps, inefficiencies, risks, and opportunities for operational or system improvements.
 * Partner with Project Managers to define project scope, requirements, timelines, dependencies, deliverables, and potential risks.
 * Collaborate with Development Managers, developers, engineers, and QA resources throughout the Software Development Lifecycle (SDLC) to clarify requirements, evaluate proposed solutions, and resolve requirement-related questions.
 * Participate in sprint planning, backlog refinement, design reviews, testing activities, and User Acceptance Testing (UAT).
 * Serve as a liaison between Business Unit leadership and technology teams to ensure business priorities, operational requirements, and constraints are accurately represented in technical solutions.
 * Develop and maintain business process documentation, workflow diagrams, requirements traceability matrices, system specifications, and other project documentation.
 * Define acceptance criteria and support test planning and execution to confirm delivered functionality meets documented business requirements.
 * Analyze data and system behavior to investigate issues, validate requirements, and support business decision-making.
 * Manage changes to requirements throughout the project lifecycle and communicate the impact of changes to appropriate stakeholders.
 * Present requirements, recommendations, findings, project updates, and solution considerations to both technical and non-technical audiences, including senior leadership.