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# Certified Systems Technician

- **Company:** Tier 1 MRO, LLC
- **Location:** Oxford, OH, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Application Services, Microsoft Outlook, Human Resources Information System (HRIS), Microsoft Office, Software Systems, Systems Architecture, Office365
- **Published:** October 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=18febb9a1a18b233

## About the Role

* Strong working knowledge of Modula systems and related automation equipment.
 * Ability to read and interpret technical schematics and service manuals.
 * Proficient use of hand tools, meters, and diagnostic equipment.
 * Working knowledge of CRM, HRIS, and Microsoft Office systems.
 * Demonstrates increasing confidence in troubleshooting and field decision-making., * High school diploma required; technical/vocational training preferred.
 * 1-3 years of mechanical, electrical, hydraulic, automation, or industrial field service experience preferred.
 * Exposure to VLM, ASRS, or carousel systems preferred.
 * Modula Certification preferred.

Professional Impact

 * At this level, success is measured by:
 * Consistent execution of installations and service calls
 * Accurate troubleshooting within established scope
 * Adherence to safety and operational standards
 * Reliable field performance and client professionalism

Travel & Physical Requirements

 * Must possess a Valid Driver's License
 * Ability to rent vehicles in the U.S.
 * Willingness to travel up to 80% of the time across North America.
 * Ability to safely operate forklifts, scissor lifts, and work at heights up to 45+ feet.
 * Ability to obtain required certifications to safely operate equipment at job sites.
 * Ability to lift, carry, and maneuver objects; climb ladders or steps; work safely around machinery; and perform tasks in warehouse or industrial environments.
 * Ability to lift up to 50 pounds.
 * Warehouse Exposure: Regular exposure to warehouse environments, including moving equipment, machinery, varying temperatures, noise, and moderate dust.
 * Employee must follow all safety procedures and wear required personal protective equipment.
 * Standing and Mobility: Ability to stand and remain on one's feet for the majority of the shift, with frequent walking, bending, and movement as required to perform job duties., * Ability to use hands to manipulate, handle, feel, and control items or equipment.
 * Ability to talk, hear, see, read, write, and interpret written documents.
 * Ability to lift and move objects up to 50 pounds. Must be able to meet these requirements with or without reasonable accommodation.
*

 * High school diploma required; technical/vocational training preferred.
 * Must possess a Valid Driver's License
 * Ability to rent vehicles in the U.S.
 * Willingness to travel up to 80% of the time across North America.
 * Ability to safely operate forklifts, scissor lifts, and work at heights up to 45+ feet.
 * Ability to obtain required certifications to safely operate equipment at job sites.
 * Ability to lift, carry, and maneuver objects; climb ladders or steps; work safely around machinery; and perform tasks in warehouse or industrial environments.
 * Ability to lift up to 50 pounds.
 * Warehouse Exposure: Regular exposure to warehouse environments, including moving equipment, machinery, varying temperatures, noise, and moderate dust.
 * Ability to adhere to all safety procedures and wear required personal protective equipment when required by job site.
 * Ability to stand and remain on one's feet for the majority of the shift, with frequent walking, bending, and movement as required to perform job duties.

## Description

This position is expected to demonstrate growing system mastery, consistent execution of established standards, and reliable troubleshooting of mechanical and electrical issues. The Certified Systems Technician plays a key role in delivering high-quality field service while continuing to expand technical depth and system expertise.

Core Responsibilities

 * Installation & System Execution
 * Execute installation, configuration, and commissioning of Modula systems according to company and manufacturer standards.
 * Perform preventive maintenance and standard repairs to ensure consistent system performance.
 * Support inventory transfer activities and system setup requirements.
 * Identify and resolve routine and moderately complex mechanical or electrical issues.
 * Escalate highly complex or recurring failures when appropriate.

Troubleshooting & Technical Application

 * Diagnose mechanical and electrical issues using technical documentation, schematics, and manufacturer resources.
 * Apply working knowledge of system architecture to restore equipment to proper operating condition.
 * Follow established repair procedures and safety protocols.
 * Document all service activities accurately and in a timely manner.

Quality & Accountability

 * Ensure installations and service engagements meet quality, safety, and operational standards.
 * Maintain professional workspaces, tools, and equipment.
 * Monitor utilization of time and accurately record time and expenses.
 * Represent Tier 1 MRO professionally at client sites., * Attendance & Punctuality
 * Attendance and punctuality standards as outlined in the handbook.
 * Time reporting through CRM and HRIS completed as outlined in the handbook and company policy.

Time and Expense Reporting

 * Employees are expected to accurately record and submit time worked and business-related expenses in accordance with company policies.
 * Timely and precise reporting ensures proper payroll processing, project accounting, and reimbursement of approved expenses.
 * Failure to submit time sheets or expense reports accurately and on time may result in disciplinary action up to and including termination.

Communication

 * Prompt and professional in all methods of company communication, showcasing core values in all interactions.
 * Triage company email and messages to ensure responses, announcements, and policy changes are up to date.
 * Participate in established company channels for regular communication and collaboration with team members.
 * Accessible via all company communication tools such as Teams, Outlook, and personal cell phone (if applicable to role) during scheduled hours.

Culture / Teamwork

 * Lead by example with professionalism, strong work ethic, reliable attendance, and alignment with core values every day-even in tough seasons.
 * Look for recognition opportunities for team members.
 * Provide feedback and escalate issues to management or HR as needed.
 * Attend both team and 1:1 meetings and actively participate with prepared contributions and updates.
 * Share information and coordinate cross departmental efforts to maximize results.
 * Provide courteous and cooperative service to team members, peers, and clients via phone, email, or ticket response.
 * Adaptable through times of change to meet client or business needs, whether related to workflow, work assignments, or team structure.

Professional Development

 * Engage in continuing education including books, industry training, certifications, and involvement with industry professionals and leaders.

Business Tools

 * Effective use of internal systems such as RAMP, Promys, Microsoft Office365 and related software