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# Technology Change Management Program Manager

- **Company:** BCforward
- **Location:** Charlotte, NC, United States
- **Experience:** Experienced
- **Salary:** $134,202.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, JIRA, Software Deployment, Information Technology, Atlassian Tools
- **Published:** October 5, 2026
- **Apply:** https://www.dice.com/job-detail/2c865949-9cdb-4998-9bf9-f8c482301735

## About the Role

* 3+ years of Project, Program, or Change Management with technology delivery coordination or enterprise change governance.
 * Experience with ITSM tools, including BMC Remedy, and Agile tools such as JIRA.
 * Knowledge of enterprise change, security, risk, audit, and compliance processes.
 * Strong communication skills with ability to summarize technical changes and provide clear status to leadership.
 * Strong analytical, organizational, problem-solving, and critical-thinking skills.
 * Bachelor's degree in Business, Computer Science, Information Technology, or equivalent experience preferred.

Preferred Skills:

 * Banking or financial services experience and familiarity with enterprise operating models.
 * Experience with project risk management tools such as PPRT.
 * Experience leveraging AI-enabled tools for documentation, planning, workflow, reporting, or delivery acceleration.
 * Comprehensive understanding of project management methodologies and Change Management principles.

## Description

We are seeking a Technology Change Management Program Manager with a focus on Change Management to join our team onsite. The ideal candidate will have strong experience with enterprise Change Management and Risk Management processes, BMC Remedy and ITSM tooling, and a proven ability to coordinate compliant, timely software and technology changes across complex, cross-functional environments., * Administer change processes using Remedy, ensuring adherence to enterprise change, security, audit, and risk standards.

 * Plan, coordinate, and facilitate compliant software deployments and technology changes across multiple teams.
 * Manage dependencies, risks, timelines, and stakeholder alignment for program and project initiatives.
 * Maintain records, process documentation, intake governance, prioritization, and operational readiness activities.
 * Create and deliver reporting that provides visibility into change and delivery health for senior leadership.
 * Identify and mitigate risks proactively to minimize compliance, operational, and delivery impacts.
 * Promote collaboration across developers, scrum masters, project managers, engineering, and business stakeholders.
 * Partner with peer Program Managers to remove duplication, improve delivery flow, and drive efficient execution.
 * Support change activities that may occur during nights or weekends as required.