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# Development Operations Engineer 0 - (Linux, Python, Bash)

- **Company:** Akina, Inc.
- **Location:** Fort Meade, MD, United States
- **Experience:** Experienced
- **Salary:** $141,000 - $173,000
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Bash Shell, CentOS, Cloud Computing, Cyber Security, Linux, DevOps, Issue Tracking Systems, Python (Programming Language), Linux System Administration, Red Hat Enterprise Linux, Cloud Services, Scripting, Containerization, Kubernetes, Information Technology, Operational Systems, Docker
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=51f01048f2689d1d

## About the Role

* Linux system administration (RHEL / CentOS, etc.)
 * Scripting with Python / Bash
 * Experience with Docker
 * Recent (within 3 years) hands-on work with Kubernetes and cluster orchestration
 * Cloud deployment experience
 * Familiarity with security-focused DevOps practices
 * 24 × 7 call-in support for operational system critical discrepancies

DEVOPS0 Qualifications:

Two (2) years of experience with software and system deployments, Linux system administration, containerization, cloud deployments, Development Security Operations.

Bachelor of Science in Engineering or Computer Science

May substitute two (2) years of experience with Masters of Science in Engineering or Computer Science.

May substitute four (4) years of experience in lieu of a Bachelor's Degree

## Description

In this role, you're responsible for providing Tier I/II support for the integrated watchfloor capability within a 24×7/365 operational environment.

You'll operate as single point of contact (SPOC) between the service provider and operational users.

Capture, log, categorize, and prioritize all incidents via a standardized ticketing system.

Tier I/II personnel will cover the watch floor if not elsewhere.

Perform initial diagnosis using established knowledge bases and incident models.

Attempt first-contact resolution for standard issues (password resets, account access, basic navigation, known errors).

Escalate unresolved incidents to Tier II support via functional escalation procedures.

Maintain incident status communication with users throughout the resolution lifecycle.

Document all troubleshooting steps and resolution actions to populate and expand the knowledge base.

Provide 24/7/365 coverage via rotating 12 hour shifts (0500 and 1700 daily), aligning with 2 week rotation schedules.