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# User Support & Junior Systems Administrator

- **Company:** ICE Consulting, Inc.
- **Location:** Chula Vista, CA, United States (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Monitoring of Systems, Microsoft Office, Windows Servers, Cloud Services, Software Engineering, Information Technology, Gsuite
- **Published:** October 21, 2026
- **Apply:** https://www.thejobnetwork.com/job/fa0be748-8785-4075-95ea-0960a8ca44b2/user-support-junior-systems-administrator

## About the Role

* 4+ years of hands-on experience in user support and systems administration.
 * Bachelor's degree in Computer Science, Information Technology, or a related field.
 * Proficiency in Windows and Apple operating systems.
 * Working knowledge of server systems, particularly Windows Server (2008/2012).
 * Experience with cloud services such as Office 365 and Google Workspace.
 * Familiarity with MDM solutions and security protocols.
 * Excellent troubleshooting skills and ability to work under pressure.
 * Strong communication skills and a customer service-oriented mindset.
 * Ability to adapt to rapidly changing technology and business needs.

## Description

We are seeking a User Support & Junior Systems Administrator to join our dynamic team. This role is crucial for providing top-notch technical support and administration for our diverse client base. As a key part of our operations, you will be responsible for ensuring that our clients' IT environments run smoothly and efficiently., * Provide technical support to users, addressing and resolving hardware and software issues.

 * Assist in the maintenance and administration of servers and networks.
 * Document and track support requests using ticketing systems.
 * Conduct training sessions for users on IT best practices and system usage.
 * Manage and maintain asset inventory of hardware and software.
 * Support the implementation of security protocols and monitoring systems.