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# IT Help Desk Support Specialist

- **Company:** EDUCATED SOLUTIONS CORP
- **Location:** Elkhorn, WI, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Issue Tracking Systems
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=328446331b14ff8f

## About the Role

* Excellent customer service and interpersonal skills
 * Strong verbal and written communication abilities
 * Experience using an IT Service Management (ITSM) or ticketing system
 * Ability to triage and prioritize support requests effectively
 * Strong documentation and organizational skills
 * Active listening and problem-solving capabilities
 * Critical thinking and analytical troubleshooting skills
 * Experience supporting Windows-based environments and end-user technologies
 * Associate's Degree in relevant field.