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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Platform/Network/Teleservices Engineering Lead - **Company:** Computer World Services - **Location:** Indianapolis, IN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Systems Engineering, Cisco Unified Communications Manager, Software as a Service, Cloud Computing, Information Systems, System Configuration, Software Design Documents, Linux, VMware ESX Servers, Monitoring of Systems, Hyper-V, IT Management, IPv6, Internet Security, PostgreSQL, System Center Operations Management, System Center Configuration Manager, Network Configuration and Change Management, Network Architecture, NIPRNet, Platform as a Service (PAAS), Performance Tuning, Zero Trust Network Access, Software Engineering, SQL Databases, Virtualization Technology, Software Vulnerability Management, Containerization, Performance Monitor, Patch Management, Cyber Warfare, Multiplatform, ServiceNow Customer Service Management, Vmware - **Published:** October 19, 2026 - **Apply:** https://www.careerbuilder.com/job-details/platform-network-teleservices-engineering-lead-indianapolis-in--f3a1029a-2a55-447e-a839-d5c1ca4ee5c5 ## About the Role Internet Security, Maintain Compliance, Software Engineering, Multiplatform/Cross-Platform, United States Department of Defense (DoD), Defense Information Systems Agency (DISA), Technical Leadership, Cloud Computing, DCDC (Data Center Design Consultant), Team Lead/Manager, * Ensure engineering alignment with DoD, GSA, and DFAS policies and best practices * Provide detailed engineering presentations across platform, operations, teleservices, and IA areas * Collaborate with cross-functional teams to complete patching, remediation, and lifecycle management activities * Support storage architecture design, capacity planning, and storage engineering * Demonstrated success managing technical environments of similar size and scope within DoD or Federal environments * Proven ability to lead and develop teams in high-pressure, customer-focused environments * Expertise implementing and enforcing DoD STIG, IAVM, and cybersecurity compliance * Strong working knowledge of: * Platform engineering (Windows, Linux, virtualization, directory services) * Network engineering (design, configuration, monitoring) * Cloud and hybrid environments * Unified Communications / Teleservices * Experience performing engineering analysis: cost, risk, performance modeling, and alternatives analysis * Ability to plan, initiate, execute, and lead complex engineering projects * Excellent communication skills for senior government briefings * Reporting & Deliverables * Engineering design documentation & Critical Design Review materials * Change control documentation * System configuration baselines * Lessons learned reports * ISCP documentation * Engineering studies, alternatives analyses, and project cost estimates * Weekly status updates and performance reporting, * Minimum Education * Bachelor's degree. * MA/MS degree preferred * Minimum General Experience * Eight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs, * Project Management Professional (PMP) or equivalent - REQUIRED * Relevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desired * Must maintain all mandatory certifications, * Must be a U.S. Citizen. * Selective Service registration required (if applicable). * Secret Security Clearance required * Must maintain fitness and eligibility for national security positions ## Description Job DescriptionThe Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments.The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services. Key Tasks & ResponsibilitiesLeadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reportingEducation & ExperienceMinimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programsCertificationsProject Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certificationsSecurity ClearanceMust be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positionsOther (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)Onsite at customer locationComputer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Job DescriptionThe Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments.The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services. Key Tasks & ResponsibilitiesLeadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reportingEducation & ExperienceMinimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programsCertificationsProject Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certificationsSecurity ClearanceMust be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positionsOther (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)Onsite at customer locationComputer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Job DescriptionThe Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments.The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services. Key Tasks & ResponsibilitiesLeadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reportingEducation & ExperienceMinimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programsCertificationsProject Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certificationsSecurity ClearanceMust be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positionsOther (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)Onsite at customer locationComputer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Job DescriptionThe Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments.The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services. Job Description The Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments. The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services. Key Tasks & ResponsibilitiesLeadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reporting Key Tasks & ResponsibilitiesLeadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reporting Leadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reporting Leadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reporting Education & ExperienceMinimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs Education & ExperienceMinimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs Minimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs Minimum EducationBachelor's degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs CertificationsProject Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certifications CertificationsProject Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certifications Project Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certifications Project Management Professional (PMP) or equivalent - REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desiredMust maintain all mandatory certifications Security ClearanceMust be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positions Security ClearanceMust be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positions Must be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positions Must be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positions Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)Onsite at customer location Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)Onsite at customer location Onsite at customer location Onsite at customer location Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.