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# IT Business Applications Manager

- **Company:** Horizontal Talent
- **Location:** Maple Grove, MN, United States
- **Experience:** Expert
- **Salary:** $43,680.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Agile Methodology, Application Performance Management, Business Software, Business Systems, Software as a Service, Human Resources Information System (HRIS), Maple Software, Scrum Methodology, Productivity Software, Product Software Implementation Methods, Systems Integration, Information Technology, Tools for Reporting
- **Published:** October 2, 2026
- **Apply:** https://www.jofdav.com/jobs/59974992-it-business-applications-manager

## About the Role

* Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
 * At least 5 years of experience managing enterprise business applications.
 * Experience supporting systems such as ERP, CRM, HRIS, or similar enterprise platforms.
 * Strong project management and business analysis abilities.
 * Experience working with vendors and overseeing software implementations.
 * Excellent communication skills with the ability to work effectively across teams and locations.
 * Ability to balance priorities, resolve issues, and keep projects moving forward.
 * Commitment to customer service, collaboration, and continuous improvement.

Preferred Skills

 * Experience in manufacturing, distribution, logistics, professional services, or a mid-market environment.
 * Knowledge of system integrations, APIs, and reporting tools.
 * Experience with Microsoft 365, Power Platform, business intelligence tools, or cloud-based applications.
 * Project management certification such as PMP, Agile, Scrum, or equivalent.
 * ITIL or similar service management experience.
 * Comfort leading cross-functional conversations and supporting technology adoption.

At Horizontal Talent, we value diversity, equity, and inclusion as essential to building strong teams and delivering great outcomes. We welcome candidates with a wide range of backgrounds, perspectives, and experiences, and we encourage anyone who meets the qualifications to apply.

## Description

We're looking for an experienced Business Applications Manager to lead the strategy, support, and continuous improvement of a diverse portfolio of business systems across multiple locations. This role is a great fit for someone who enjoys partnering with stakeholders, improving processes, and helping teams use technology more effectively every day.
Responsibilities

 * Oversee the full lifecycle of business applications, including ERP, CRM, HRIS, financial, operational, reporting, and productivity tools.
 * Build and maintain an application roadmap that supports business goals and growth.
 * Partner with department leaders to understand needs, translate requirements, and recommend practical solutions.
 * Guide application governance, standards, and best practices to support consistency and efficiency.
 * Manage configuration, maintenance, access controls, security, and overall application performance.
 * Coordinate issue resolution and support with internal teams and external vendors.
 * Lead application projects such as implementations, upgrades, migrations, and optimization efforts.
 * Support testing, training, rollout planning, and change management to encourage strong adoption.
 * Help improve data quality, reporting, analytics, and integrations between systems.
 * Manage vendor relationships, including contracts, service levels, licensing, and support arrangements.
 * Provide guidance and mentorship to application support staff, as applicable.