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# Director, IT Applications

- **Company:** Liberty Dental Plan Corporation
- **Location:** Tustin, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $150,000.0 - $200,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Software Applications, Microsoft Azure, Databases, Data Integrity, DevOps, Web Portals, Scrum Methodology, Software Maintenance, Release Management, Software Deployment, Software Engineering, Enterprise Software Applications, Technical Debt, Information Technology
- **Published:** October 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b8ec8fb626b10b5c

## About the Role

The ideal candidate brings a combination of healthcare payer industry knowledge, strong people leadership capabilities, business acumen, and experience managing vendor relationships and enterprise application portfolios., * Bachelor's degree in Information Technology, Computer Science, Business, or a related field.

 * 10+ years of experience in IT applications, application support, systems delivery, or a related discipline.
 * 5+ years of people leadership experience.
 * Strong understanding of application delivery, support, operations, and service level management.
 * Experience with software development lifecycles, release management, production support, and application maintenance practices.
 * Experience managing vendors, budgets, resources, operational risks, and delivery governance.
 * Ability to build trusted relationships with business leaders, technical teams, and external partners.
 * Strong communication, problem-solving, decision-making, and leadership skills., * Healthcare payer experience, including Medicare and/or Medicaid environments.
 * Dental payer experience strongly preferred.
 * Experience supporting delegated healthcare models and healthcare operations.
 * Experience with Health Solutions Plus (HSP) and healthcare payer administration platforms highly preferred.
 * Experience participating in audits, regulatory reviews, RFP responses, and client-facing initiatives.
 * Experience with Agile delivery methodologies.
 * Familiarity with Azure, APIs, web portals, management information systems, and database technologies.
 * Experience collaborating with Scrum Masters and Project Managers.
 * Experience with DevOps practices and modern application delivery approaches.
 * Previous experience working with Conduent or similar healthcare technology partners is a plus.

## Description

The Director, IT Applications is responsible for leading the delivery, support, maintenance, and ongoing evolution of enterprise applications across assigned business areas. This role ensures applications meet business needs, service level commitments, quality standards, and security requirements while supporting operational performance and organizational growth., * Serve as the product owner for assigned application platforms, establishing strategic priorities, modernization initiatives, and technology roadmaps.

 * Partner with business leaders to understand requirements, identify process bottlenecks, and recommend technology solutions that improve efficiency and productivity.
 * Balance business priorities, operational stability, modernization efforts, and technical debt reduction.
 * Guide application strategy and influence technical direction in partnership with technical teams and stakeholders.

Operational Excellence

 * Ensure applications meet agreed-upon service level expectations for availability, performance, incident response, and production support.
 * Oversee release planning, production readiness, ongoing maintenance, and enhancement activities.
 * Maintain strong controls around data integrity, compliance, security, and system management.
 * Monitor application health, technical debt, and remediation efforts while communicating risks and progress to leadership.
 * Identify and proactively address operational and delivery risks to ensure successful outcomes.
 * Support audits, client reviews, regulatory inquiries, proposal responses, and new client implementation activities., * Build and maintain strong relationships with vendors, business leaders, and cross-functional partners.
 * Manage third-party resources and consulting relationships to support delivery and operational objectives.
 * Partner with compliance, security, infrastructure, architecture, governance, and business operations teams to ensure alignment and execution.
 * Navigate competing priorities effectively while maintaining strong stakeholder relationships and transparency.

People & Team Leadership

 * Lead, coach, mentor, and develop a high-performing team of technology professionals.
 * Create an environment where employees feel supported, empowered, and accountable for results.
 * Establish clear expectations and provide ongoing performance feedback and development opportunities.
 * Foster collaboration, trust, continuous learning, and professional growth.
 * Delegate effectively while developing future leaders and building organizational capability.
 * Recognize and celebrate team contributions while maintaining a high-performance culture., Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.