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# Field IT Analyst

- **Company:** Reyes Coca-Cola Bottling
- **Location:** Merrionette Park, IL, United States
- **Salary:** $87,264.0 - $109,080.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Android Software Development, Apple IOS, Business Software, Information Systems, Microsoft Software, Networking Basics, Wide Area Networks, Information Technology, Wireless Technologies, Cisco, Servicenow
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=05a5b227315648d3

## About the Role

* Bachelor's Degree in Information Systems, Computer Science, or a related discipline with 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience
 * Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms
 * Knowledge of networking fundamentals, including LAN/WAN and wireless technologies

Preferred Education and Experience:

 * Bachelor's Degree
 * Experience supporting manufacturing, distribution, beverage, or consumer packaged goods (CPG) operations
 * Experience with warehouse technologies, endpoint management, mobile device management, and workplace technology solutions
 * Experience with ServiceNow or similar IT service management (ITSM) platforms
 * Experience supporting technology deployments, project implementations, and operational technology initiatives
Relevant certifications such as ITIL, Cisco, CompTIA, Microsoft, or Apple

## Description

* Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
 * Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
 * Support site projects, facility upgrades, automation initiatives, and technology deployments
 * Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
 * Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
 * Document support activities, identify recurring issues, and contribute to continuous improvement efforts
 * Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
 * Other projects or duties as assigned