> Markdown version of [/jobs/ext/4458179-associate-information-technology](https://www.wearedevelopers.com/jobs/ext/4458179-associate-information-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Information Technology - **Company:** Family Church - **Location:** West Palm Beach, FL, United States - **Contract:** Permanent contract - **Skills:** Networking Basics, Wide Area Networks, Information Technology, User Accounts - **Published:** October 2, 2026 - **Apply:** https://www.dice.com/job-detail/b6693402-c055-429d-b17b-64c871ea723f ## About the Role * Ability to meet all minimum eligibility requirements to be a member of Family Church. * Affirm the FCN statements of belief and practices as codified in our organizational bylaws and detailed in the Baptist Faith and Message confessional statement of 2000. * Maintain a close and healthy walk with the Lord Jesus Christ. * Maintain a high standard of excellence and moral character. * Record of consistent, high-level performance. * Excellent organizational skills. * Strong written and verbal communication skills. * Demonstrated ability to multi-task and prioritize workflow. * Professional and positive demeanor. * Experience in basic networking and wireless installation and monitoring. * Experience in basic break/fix troubleshooting and repairs. * Experience with PC and Mac is preferred. * Must possess strong analytical and problem-solving abilities. * Associate Degree in Computer Science or related field or experience equivalent., * Able to lift 50 pounds. * Able to work on a ladder. ## Description Position Overview: Under general supervision, this position is responsible for assisting in the day-to-day operations of the WAN/LAN, end-user computing and break/fix repair work for the Information Technology department of the Family Church Network., * Receive and resolve tickets from staff (PC and Mac). * Utilize an online system to track, prioritize and report on ticket statuses. * Rotate on-call responsibilities with fellow team members. * Assist in monitoring network availability. * Assist in maintaining inventories of related assets. * Coordinate third-party installations and repair work as needed. * Maintain a positive and professional attitude in a stressful work environment. * Maintain cooperative spirit assisting others when needed or requested. * Professionally communicate with leadership and staff. * Demonstrate stewardship of church resources including supplies, equipment and intellectual property. * Understand and adhere to procedural guidelines and policies. * Install, configure, and deploy computers. * Maintain user accounts. * Follow established procedures for IT functions, such as a standard configuration for a computer reinstall.