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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Support Specialist - **Company:** SUPERNAL SYSTEMS, LLC - **Location:** Moultrie, GA, United States - **Experience:** Experienced - **Salary:** $62,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Bash Shell, Border Gateway Protocol, Ubuntu (Operating System), CentOS, Cisco PIX, Computer Networks, Dynamic Host Configuration Protocol, Debian Linux, DevOps, RAID, Domain Name System (DNS), Cryptographic Protocols, Ethernet, Enhanced Interior Gateway Routing Protocol, VMware ESX Servers, Identity and Access Management, Networking Hardware, Storage Area Network (SAN), Virtual Private Networks (VPN), Multi-protocol Systems, Python (Programming Language), Network Security, Lightweight Directory Access Protocols (LDAP), Linux Distribution, Unix Shell, Windows Servers, Network Architecture, Network Attached Storage (Server Appliance), Network Monitoring, Routing, Open Shortest Path First (OSPF), Paessler Router Traffic Grapher, Public Key Infrastructure, Windows PowerShell, Systems Development Life Cycle, Cloud Services, Ansible, Single Sign-On, Software Engineering, TCP/IP, Virtualization Technology, VMware VSphere, Wide Area Networks, Network Routers, Scripting, Identity Services Engine, File Transfer Protocol (FTP), Load Balancing, Data Storage Technologies, Firewalls (Computer Science), Juniper, Information Technology, SolarWinds (Software), Network Support, Cybercrime, Firewall Services Module, Splunk, Cisco, Vulnerability Analysis - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9e3d225384eede65 ## About the Role Do you have experience in Windows support?, Do you have a Bachelor's degree?, Requirements: Bachelor's degree in Information Technology or equivalent. 2+ years of experience in helpdesk and IT support., * Proven experience in computer networking with strong knowledge of routing protocols such as OSPF, BGP, EIGRP; familiarity with MPLS networks. * Hands-on expertise with LAN/WAN technologies including Ethernet, TCP/IP stack, DHCP, DNS, SFTP/FTP/HTTPS protocols. * Deep understanding of network security concepts including encryption methods, SSO (Single Sign-On), VPNs (Virtual Private Networks), SSL/TLS protocols. * Proficiency with operating systems like Windows Server, Linux distributions (Ubuntu, CentOS, Debian), BSD variants; system administration skills are essential. * Experience managing enterprise-grade network devices from Cisco and Juniper; familiarity with Cisco ISE for identity management is highly desirable. * Knowledge of SAN (Storage Area Network), NAS (Network Attached Storage), RAID controllers for data storage solutions; experience with VMware vSphere or ESXi is a plus. * Strong analytical skills in vulnerability assessment tools such as SolarWinds or Splunk; ability to perform system hardening and network monitoring effectively. Join us to leverage your technical expertise in a vibrant environment that values innovation and continuous learning! Your skills will help keep our networks secure, reliable, and scalable-driving success across our organization's digital landscape. ## Description This is a customer-focused and facing position that will primarily handle helpdesk issues and project work relating to network, server, workstation, and application installation and maintenance. Implement, maintain, and support a wide variety of IT solutions. Provide exceptional customer support, responding promptly to inquiries and resolving issues effectively. Document procedures, troubleshooting steps, and project outcomes., * Install, configure, and maintain network hardware including routers, switches, firewalls, and load balancers to ensure optimal performance. * Monitor network health using tools like SolarWinds, PRTG, and Splunk; troubleshoot issues related to LAN, WAN, VPNs, and network security protocols. * Manage network security measures such as Cisco ISE, PKI (Public Key Infrastructure), LDAP (Lightweight Directory Access Protocol), and firewall configurations including Cisco ASA and Juniper devices. * Perform vulnerability assessments and system hardening procedures to safeguard against cyber threats; conduct regular network security audits. * Support network infrastructure projects involving virtualization platforms like VMware vSphere, ESXi, and cloud services such as AWS and Azure; implement high availability solutions. * Automate routine tasks using scripting languages like Bash (Unix shell), PowerShell, Python, and Ansible to improve efficiency. * Collaborate with cross-functional teams on network architecture design, SDLC (Software Development Life Cycle), and DevOps initiatives for continuous improvement. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)