> Markdown version of [/jobs/ext/4460841-it-student-assistant-imaging-and-desktop-support-hybrid-oakland-ca](https://www.wearedevelopers.com/jobs/ext/4460841-it-student-assistant-imaging-and-desktop-support-hybrid-oakland-ca). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Student Assistant - Imaging and Desktop Support - Hybrid (Oakland, CA) - **Company:** University Enterprises, Inc. - **Location:** Oakland, CA, United States (Remote available) - **Salary:** $38,022.0 - $58,573.0 - **Contract:** Temporary contract - **Skills:** Adobe Acrobat, Desktop Computing, Microsoft Office, System Center Configuration Manager, Office365, Microsoft Onedrive, Computer Equipment, Adobe, Information Technology, Laptops, Servicenow - **Published:** October 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dd55dd5b6a6b6d7a ## About the Role * Must maintain a minimum cumulative 2.0 GPA. * Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term. * Ability to communicate effectively, both verbally and in writing. * Basic knowledge of Microsoft Windows and Microsoft Office. * Ability to follow instructions, organize tasks, and meet deadlines. * Strong attention to detail and accuracy. * Professional attitude, integrity, and willingness to learn. * Ability to work independently and collaboratively. * Ability to maintain positive working relationships with staff and the public. Willingness to work at different locations in Sacramento and Oakland. *, * Under the amendment to Government Code Section 18220, state agencies shall give preference to a qualified applicant (up to 26 years of age) who is, or has been, a dependent child in foster care, a homeless youth, a formerly incarcerated youth, or a victim of human trafficking. * Experience using Adobe eSign and ServiceNow. * Basic understanding of IT equipment, including computers, laptops, and mobile devices. * Experience in administrative support or customer service. * Strong organizational and problem-solving skills. Ability to take initiative, adapt to changing priorities, and handle assignments under pressure. * ## Description The California Department of Transportation (Caltrans) is seeking to hire two (2) student assistants, in a learning capacity, to work under the close supervision of the staff members of the desktop support team and/or Information Technology Supervisor II. I n a lea r n i ng ca p acity, the Student Assistants will ensure IMD services are met by assisting in the implementation and support of Information Technology policies, standards and services. This position will assist Information Technology (IT) employees to provide high quality customer service and will provide a variety of assistance with Division projects and software programs including Microsoft Office365, OneDrive, Adobe Acrobat, TEAMS, and ServiceNOW., F lexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. Final work schedule will be determined by the supervisor., Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer)., * In a learning capacity, the student will assist with staging and imaging of Desktop/Laptops, includes imaging, installing additional software with Microsoft Endpoint Configuration Manager (MECM or SCCM), quality assurance check, and deploying hardware as requested. * In a learning capacity the student will assist in the Survey Process of the department's computer equipment, such as desktops, laptops, printers, monitors, docking stations, and IT accessories including wiping, staging, and validating. In a learning capacity, the student will support the training room IT staff for all appointments and walk-ins computer-based issues request; including troubleshooting, researching, and resolving and updating the request through ServiceNOW. * Physical Requirements Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Working Conditions Work is performed in an office or in a field environment. Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.