> Markdown version of [/jobs/ext/4460842-operations-analyst-access-iv-remote](https://www.wearedevelopers.com/jobs/ext/4460842-operations-analyst-access-iv-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Operations Analyst Access IV - Remote

- **Company:** Optum, Inc
- **Location:** Newton, MA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $91,700.0 - $163,700.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Identity and Access Management, Microsoft Visio, Microsoft PowerPoint, Epic Cadence
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=956d1e77a3c2f1f3

## About the Role

* Bachelor's degree or equivalent experience
 * 7+ years Epic experience including 3+ years in Epic Cadence
 * Experience managing provider scheduling templates in Epic
 * Demonstrated proficiency in Epic/Cadence scheduling workflows and configuration
 * Demonstrated advanced data analysis and reporting skills
 * Demonstrated solid project management and leadership abilities
 * Demonstrated excellent written and verbal communication skills
 * Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint, * Epic Cadence Certification
 * Healthcare access management optimization experience
 * Supervisory or team leadership experience
 * Experience leading Epic upgrades or enterprise implementations
 * Demonstrated Microsoft Visio and/or Microsoft Access knowledge

*
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

## Description

* Build, maintain, and optimize provider scheduling templates
 * Partner with Operations and IT to improve patient access and scheduling workflows
 * Lead large-scale Epic enhancements and upgrades
 * Analyze access, capacity, and utilization data
 * Mentor junior analysts and provide advanced user support
 * Develop documentation, reports, and training materials

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.