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# IT Support Technician

- **Company:** Lyneer Staffing Solutions, LLC
- **Location:** Avondale, AZ, United States
- **Experience:** Starter
- **Salary:** $52,000.0
- **Contract:** Temporary contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Desktop Computing, Issue Tracking Systems, Software Deployment, Software Engineering, Tablet Computers, Computer Equipment, Information Technology, Gsuite, Hardware Infrastructure
- **Published:** October 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c3669658af9f7310

## About the Role

* Associate's degree in IT, Computer Science, or a related field. Bachelor's degree preferred.
 * 1-2 years of experience in a helpdesk or technical support role, preferably in a warehouse or logistics environment.
 * Technical Skills: Proficient with Windows Operating systems and Google Workspace,
 * Familiarity with troubleshooting hardware devices.
 * Certifications: CompTIA A+, Network+,
 * Strong communication, problem-solving, and organizational skills. Ability to work independently and manage time effectively.

## Description

Helpdesk Support:

 * Serve as the first point of contact for end-users seeking technical assistance via a ticketing system, phone, email, or in-person.
 * Provide level 1 support for hardware, software, network, and peripheral issues, ensuring timely resolution or escalation when necessary.
 * Manage and prioritize tickets in the ticketing system, maintaining detailed documentation and tracking progress through to resolution.

User Support & Maintenance:

 * Support users in a warehouse environment, including troubleshooting issues with workstations, laptops, peripherals, and warehouse-specific devices.
 * Maintain Zebra label printers, Zebra Android handheld devices, and pack stations.
 * Work closely with warehouse staff to ensure seamless operation and minimize downtime.

Hardware & Software Setup:

 * Troubleshoot, repair, and replace hardware components such as monitors, computers, tablets, scanners and printers.
 * Assist in software installation Helpdesk Support:
 * Serve as the first point of contact for end-users seeking technical assistance via a ticketing system, phone, email, or in-person.
 * Provide level 1 support for hardware, software, network, and peripheral issues, ensuring timely resolution or escalation when necessary.
 * Manage and prioritize tickets in the ticketing system, maintaining detailed documentation and tracking progress through to resolution.

User Support & Maintenance:

 * Support users in a warehouse environment, including troubleshooting issues with workstations, laptops, peripherals, and warehouse-specific devices.
 * Maintain Zebra label printers, Zebra Android handheld devices, and pack stations.
 * Work closely with warehouse staff to ensure seamless operation and minimize downtime.

Hardware & Software Setup:

 * Troubleshoot, repair, and replace hardware components such as monitors, computers, tablets, scanners, and printers.
 * Assist in software installation.